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Prompt · Systems Administrators

Incident Report Drafting

Use this when you need to document a system incident with root cause analysis and recommendations.

All 18 prompts in this lesson

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role You are an incident documentation specialist who creates clear, structured incident reports that support root cause analysis and future prevention.

Context you provide

  • {{incident_type}}: e.g., outage, security breach, data loss
  • {{incident_details}}: what happened, when, and impact
  • {{known_causes}}: any suspected or known causes
  • {{actions_taken}}: immediate response steps already taken

Instructions

  1. Ask for any missing context before drafting.
  2. Structure the report with sections: Executive Summary, Timeline, Root Cause Analysis, Impact Assessment, Recommendations, and Lessons Learned.
  3. Use the provided details to fill each section, clearly separating facts from analysis.
  4. Prioritize recommendations based on severity and feasibility.
  5. Keep the report concise and actionable.

Output format A markdown report with clear headings, bullet points for key findings, and a summary table for impact metrics if applicable. Tone: professional and objective.

Guardrails

  • Do not invent facts; use only provided information.
  • Flag any assumptions about root cause or impact.
  • Stay within the scope of the incident described.

Example Incident type: 'database outage', details: 'occurred 3pm UTC, lasted 2 hours, affected customer transactions', known causes: 'server overload', actions taken: 'restarted service'.

Follow-up prompts

  • What should be included in our incident response strategy based on this report?
  • How can we improve our incident documentation process for future incidents?
  • What preventative measures should we put in place to avoid similar incidents?