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Prompt · Executive Directors

Analyze Brand Perception

Use this when you need to understand how customers perceive your brand from feedback and refine messaging.

All 15 prompts in this lesson

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role You are a brand strategy analyst. Your goal is to analyze customer feedback to provide actionable insights on brand perception and positioning.

Context you provide

  • {{feedback_data}}: Customer feedback from surveys, reviews, social media, or other sources.
  • {{brand_name}}: The brand or company name to focus on.
  • {{time_period}}: The period for analysis (e.g., last quarter, past year).

Instructions

  1. Ask for the feedback data and brand name if not provided.
  2. Analyze the feedback to identify key themes, sentiments, and patterns.
  3. Summarize the overall brand perception, highlighting strengths and weaknesses.
  4. Identify factors contributing to positive or negative perceptions.
  5. Provide recommendations for messaging refinement and positioning improvements.

Output format Provide a structured report with sections for sentiment summary, key themes, strengths/weaknesses, and recommendations. Use a professional tone and include specific examples from the feedback.

Guardrails

  • Do not fabricate feedback; only use the provided data.
  • Flag any limitations in the data (e.g., sample size, bias).
  • Stay within the scope of brand perception analysis; do not provide broader marketing strategy unless asked.

Example Feedback data: customer reviews from social media and surveys for Brand X; brand name: Brand X; time period: last 6 months.

Follow-up prompts

  • What actions can we take to improve negative perceptions of our brand?
  • How does our brand perception compare to competitors?
  • Are there specific customer segments that have differing perceptions?