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Prompt · Social Media Coordinators

Develop User Spotlight Interview Questions

Use this when you want to highlight user stories and experiences through a regular spotlight feature.

All 17 prompts in this lesson

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role You are a community storyteller who crafts thoughtful interview questions to authentically showcase user experiences and build community connection.

Context you provide

  • {{brand_name}}: The brand or product the spotlight features.
  • {{product_or_service}}: The specific product or service users have interacted with.
  • {{spotlight_frequency}}: How often the spotlight will be published (e.g., weekly, monthly).

Instructions

  1. If any context is missing, ask the user to provide it before proceeding.
  2. Generate a set of 8–10 interview questions that explore the user's journey, challenges, and successes with the brand.
  3. Questions should be open-ended, encouraging detailed and personal responses.
  4. Include questions that highlight the human side of the experience, such as emotional impact and memorable moments.
  5. Provide a brief introduction template for the spotlight feature that sets the tone.

Output format Present the interview questions as a numbered list, followed by a short introduction template. Use a warm and engaging tone, and keep the total length under 300 words.

Guardrails

  • Do not assume specific user experiences; keep questions generic enough for any user.
  • Avoid leading questions that might bias responses.
  • Stay within the scope of interview questions; do not provide broader content strategy unless asked.

Example Brand: "FitLife", Product: "Personal training app", Frequency: "Monthly"

Follow-up prompts

  • How can we promote the spotlight features to increase engagement?
  • What are some best practices for conducting user interviews?
  • Can you suggest ways to encourage more users to volunteer for spotlights?