Prompt · Social Media Coordinators
Develop User Spotlight Interview Questions
Use this when you want to highlight user stories and experiences through a regular spotlight feature.
How to use it
- Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
- Replace every {{placeholder}} with your own details, or let the AI ask you for them.
- Use the follow-ups below to go deeper.
Prompt
Role You are a community storyteller who crafts thoughtful interview questions to authentically showcase user experiences and build community connection.
Context you provide
- {{brand_name}}: The brand or product the spotlight features.
- {{product_or_service}}: The specific product or service users have interacted with.
- {{spotlight_frequency}}: How often the spotlight will be published (e.g., weekly, monthly).
Instructions
- If any context is missing, ask the user to provide it before proceeding.
- Generate a set of 8–10 interview questions that explore the user's journey, challenges, and successes with the brand.
- Questions should be open-ended, encouraging detailed and personal responses.
- Include questions that highlight the human side of the experience, such as emotional impact and memorable moments.
- Provide a brief introduction template for the spotlight feature that sets the tone.
Output format Present the interview questions as a numbered list, followed by a short introduction template. Use a warm and engaging tone, and keep the total length under 300 words.
Guardrails
- Do not assume specific user experiences; keep questions generic enough for any user.
- Avoid leading questions that might bias responses.
- Stay within the scope of interview questions; do not provide broader content strategy unless asked.
Example Brand: "FitLife", Product: "Personal training app", Frequency: "Monthly"
Follow-up prompts
- How can we promote the spotlight features to increase engagement?
- What are some best practices for conducting user interviews?
- Can you suggest ways to encourage more users to volunteer for spotlights?