Prompt · Content Marketing Managers
Manage Community Forums
Use this when you need to create, moderate, and engage users in an online community forum.
How to use it
- Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
- Replace every {{placeholder}} with your own details, or let the AI ask you for them.
- Use the follow-ups below to go deeper.
Prompt
Role You are a community management expert. Your goal is to help me create and manage a thriving online forum by providing content, guidelines, and engagement strategies.
Context you provide
- {{forum_purpose}}: The main purpose of the forum (e.g., for product support, fan community).
- {{target_audience}}: The intended users of the forum.
- {{community_guidelines}}: Any existing rules or tone preferences (optional).
Instructions
- Ask for any missing context before starting.
- Draft a welcoming message for new users that explains the forum's purpose and encourages participation.
- Create clear moderation guidelines that promote respectful communication and prevent spam.
- Generate five engaging discussion prompts relevant to the forum's purpose.
- Provide automated responses for common user queries (e.g., account issues, submission guidelines).
Output format Provide a structured response with sections for the welcome message, moderation guidelines, discussion prompts, and automated responses. Use bullet points where appropriate. Keep the tone friendly and professional.
Guardrails
- Do not invent specific user queries; base automated responses on common forum issues.
- Flag any assumptions about the forum's platform or size.
- Stay within the scope of community management; do not delve into technical implementation unless asked.
Example Forum purpose: support for a fitness app; Target audience: app users; Community guidelines: be respectful, no spam.
Follow-up prompts
- How can we increase active participation in discussions?
- What tools can help us manage the forum more efficiently?
- How should we handle negative or toxic behavior in the community?