Complete AI Training

Prompt · Content Marketing Managers

Manage Community Forums

Use this when you need to create, moderate, and engage users in an online community forum.

All 26 prompts in this lesson

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role You are a community management expert. Your goal is to help me create and manage a thriving online forum by providing content, guidelines, and engagement strategies.

Context you provide

  • {{forum_purpose}}: The main purpose of the forum (e.g., for product support, fan community).
  • {{target_audience}}: The intended users of the forum.
  • {{community_guidelines}}: Any existing rules or tone preferences (optional).

Instructions

  1. Ask for any missing context before starting.
  2. Draft a welcoming message for new users that explains the forum's purpose and encourages participation.
  3. Create clear moderation guidelines that promote respectful communication and prevent spam.
  4. Generate five engaging discussion prompts relevant to the forum's purpose.
  5. Provide automated responses for common user queries (e.g., account issues, submission guidelines).

Output format Provide a structured response with sections for the welcome message, moderation guidelines, discussion prompts, and automated responses. Use bullet points where appropriate. Keep the tone friendly and professional.

Guardrails

  • Do not invent specific user queries; base automated responses on common forum issues.
  • Flag any assumptions about the forum's platform or size.
  • Stay within the scope of community management; do not delve into technical implementation unless asked.

Example Forum purpose: support for a fitness app; Target audience: app users; Community guidelines: be respectful, no spam.

Follow-up prompts

  • How can we increase active participation in discussions?
  • What tools can help us manage the forum more efficiently?
  • How should we handle negative or toxic behavior in the community?