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AI agent for customs brokers

Client Compliance Records Agent

Every active client has current, matching compliance documents

ComplianceAdministrationOperations
See how it worksGet access
Client Compliance Records Agent: what goes in, what the agent does and what you get

What it does

A brokerage must keep a current power of attorney, customs bond, importer number and know-your-customer checks for each client, and an expired document can stop filings without warning. Each month this agent reads client files and lists each document's expiry date. It checks whether each bond is large enough, flagging any bond under 10 percent of last year's duty. Documents expiring within 60 days get renewal reminders. The compliance lead approves every client message and any decision to stop filing for a client. When a document comes back, the agent verifies that names and numbers match the client record. If something does not match, it asks for a corrected document and checks again. A client that changed its legal name needs new documents, not a renewal. Edge case: a merged client is treated as a new client for know-your-customer checks.

How it works

Follow the arrows from top to bottom. The orange dashed arrow is the loop: when a check fails, the agent goes back and tries again.

Start and resultWhat it doesA check on its own workWaits for your OKGoes back and retries
ApprovedYes, continueNo 1 STARTS WHEN Monthly review 2 USES A TOOL Read client files and expiry dates 3 DOES Check bond sufficiency against duty paid 4 DOES Draft renewal reminders 5 YOU APPROVE Compliance lead approves client messages 6 USES A TOOL Verify returned documents against client records 7 CHECKS THE RESULT Do names and numbers match? If not: ask for a corrected document. Back to step 4. 8 RESULT Updated compliance file
Read the steps as a list
  1. Monthly review
  2. Read client files and expiry dates
  3. Check bond sufficiency against duty paid
  4. Draft renewal reminders
  5. Compliance lead approves client messagesThe agent waits here for your OK.
  6. Verify returned documents against client records
  7. Do names and numbers match?If not: ask for a corrected document. Back to step 4.
  8. Updated compliance file

How it decides

Documents expiring within 60 days get reminders; a bond under 10 percent of last year's duty is flagged as too low.

  • 60-day renewal window
  • Bond sufficiency checked yearly
  • Name changes require new documents

Make it yours

Every agent is a starting point. You choose these settings for your own situation.

  • Reminder window (default 60 days)
  • Bond sufficiency rule
  • Required documents list
  • Review schedule

What keeps you in control

It always asks you first

  • Client messages
  • Stopping filings for a client

Hard limits

  • Never stops filing on its own
  • Never alters client documents

It stops when

  • Done: all files current
  • Stop: client unresponsive near expiry, alert the compliance lead

Set it up

We guide you through the set-up, step by step

Members get the full set-up guide for this agent. No technical skills needed: you copy, paste and upload.

10 minto set it up in your AI
5 AIsChatGPT, Claude, Copilot, Gemini, Grok
  • One set of instructions to paste into your AI, with the clicks for ChatGPT, Claude, Microsoft 365 Copilot, Gemini and Grok
  • The agent then walks you through connecting your own data, one source at a time
  • A downloadable copy with the flow chart, the rules and the full guide
Get access to this agent

An example run

What happensIn the June review, a client's bond was $50,000 while last year's duty was $720,000, so the agent flagged it as too low and drafted a reminder. The compliance lead approved it. The new bond paperwork arrived June 18, but the record check failed: it showed the client's old company name. The agent asked for corrected paperwork, which arrived June 24 and passed.

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