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AI agent for executive directors

Crisis Communications Readiness Drill Agent

Keep contact lists, roles and approvals ready so the plan works in the first hour of a crisis.

Risk managementManagementPR and communicationsExecutives and strategy
See how it worksGet access
Crisis Communications Readiness Drill Agent: what goes in, what the agent does and what you get

What it does

A crisis plan is only as good as its contact list and approval chain. When a real incident happens, people have changed jobs, phones and roles. This agent tests the contact tree on a schedule. It checks each role against the org chart, sends test messages, and records who answers and how fast. It then runs a scenario, such as a data breach, step by step with the team, recording response times at each stage. It flags gaps, such as an approver on leave or a missing deputy. After fixes it runs again. The executive approves the updated plan. Edge case: a role with no deputy and no reply within 15 minutes is marked as a single point of failure.

How it works

Follow the arrows from top to bottom. The orange dashed arrow is the loop: when a check fails, the agent goes back and tries again.

Start and resultWhat it doesA check on its own workWaits for your OKGoes back and retries
Yes, continueYes, continueApprovedNoNo 1 STARTS WHEN Quarterly drill is scheduled 2 USES A TOOL Read the crisis plan and org chart 3 DOES Check each role has a current person and a deputy 4 CHECKS THE RESULT Does every role match the org chart? If not: List mismatches and ask the owner to update theplan. Back to step 3. 5 USES A TOOL Send test messages down the contact tree 6 DOES Record who answers and the time taken 7 DOES Run the scenario step by step and record eachresponse time 8 CHECKS THE RESULT Did every step meet its response target? If not: Flag the slow steps and suggest fixes such as adeputy or a new channel. Back to step 3. 9 YOU APPROVE Executive approves the updated plan 10 RESULT Drill report and next date
Read the steps as a list
  1. Quarterly drill is scheduled
  2. Read the crisis plan and org chart
  3. Check each role has a current person and a deputy
  4. Does every role match the org chart?If not: List mismatches and ask the owner to update the plan. Back to step 3.
  5. Send test messages down the contact tree
  6. Record who answers and the time taken
  7. Run the scenario step by step and record each response time
  8. Did every step meet its response target?If not: Flag the slow steps and suggest fixes such as a deputy or a new channel. Back to step 3.
  9. Executive approves the updated planThe agent waits here for your OK.
  10. Drill report and next date

How it decides

Compares each role in the plan with the org chart, measures reply times against targets, and flags any role with no valid contact or no reply in time.

  • Role without a deputy is a single point of failure
  • Reply slower than 15 minutes is a failure
  • Approver on leave needs a named substitute
  • Test messages are marked clearly as a drill

Make it yours

Every agent is a starting point. You choose these settings for your own situation.

  • Drill frequency (default quarterly)
  • Response targets
  • Scenarios to run
  • Channels to test
  • Who is included

What keeps you in control

It always asks you first

  • The updated plan
  • Any change in who approves what
  • Sending the drill messages

Hard limits

  • Never send drill messages without approval
  • Mark every drill message as a test

It stops when

  • Done: drill passes
  • Stop: real incident begins
  • Stop: drill postponed

Set it up

We guide you through the set-up, step by step

Members get the full set-up guide for this agent. No technical skills needed: you copy, paste and upload.

10 minto set it up in your AI
5 AIsChatGPT, Claude, Copilot, Gemini, Grok
  • One set of instructions to paste into your AI, with the clicks for ChatGPT, Claude, Microsoft 365 Copilot, Gemini and Grok
  • The agent then walks you through connecting your own data, one source at a time
  • A downloadable copy with the flow chart, the rules and the full guide
Get access to this agent

An example run

What happensThe agent finds the head of legal left in March and the deputy is blank. The org check fails and the plan owner updates it. The test messages reach 22 of 25 people in 15 minutes, but the communications lead takes 40 minutes. In the data breach scenario the approval step takes 55 minutes against a 30 minute target. The executive approves adding a deputy approver.

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