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AI agent for urban planners

Environmental Complaint Cluster Watch Agent

Clusters of complaints are found early and tied to likely sources, with an inspection plan for a supervisor to approve.

MonitoringAnalysisRisk managementGovernmentOperations
See how it worksGet access
Environmental Complaint Cluster Watch Agent: what goes in, what the agent does and what you get

What it does

Odor, noise and pest complaints come in one at a time, so a pattern around one site is missed until the neighbors are furious. The agent groups new complaints by location, type and time, and compares clusters with known permits and sources such as a plant or a construction site. When a cluster passes the set threshold, it assembles the evidence, a map and a timeline, and suggests an inspection route. If the inspection or later complaints show that the first guess was wrong, it recalculates and checks other sources. A supervisor approves the inspection or notice. Edge case: complaints that cluster along a wind direction rather than around one address.

How it works

Follow the arrows from top to bottom. The orange dashed arrow is the loop: when a check fails, the agent goes back and tries again.

Start and resultWhat it doesA check on its own workWaits for your OKGoes back and retries
Yes, continueApprovedYes, continueNoNo 1 STARTS WHEN New complaints logged 2 USES A TOOL Read new and recent complaints 3 DOES Group by location, type and time 4 DOES Compare groups with known permits and sources 5 CHECKS THE RESULT Is any group above the cluster threshold? If not: Keep the groups under watch and rechecktomorrow. Back to step 3. 6 USES A TOOL Pull weather and wind data for the period 7 DOES Assemble the evidence and suggest an inspectionroute 8 YOU APPROVE Supervisor approves the inspection or notice 9 USES A TOOL Log the inspection result and new complaints 10 CHECKS THE RESULT Does the source match the pattern? If not: Widen the search to other sources and regroup.Back to step 4. 11 RESULT Case file updated
Read the steps as a list
  1. New complaints logged
  2. Read new and recent complaints
  3. Group by location, type and time
  4. Compare groups with known permits and sources
  5. Is any group above the cluster threshold?If not: Keep the groups under watch and recheck tomorrow. Back to step 3.
  6. Pull weather and wind data for the period
  7. Assemble the evidence and suggest an inspection route
  8. Supervisor approves the inspection or noticeThe agent waits here for your OK.
  9. Log the inspection result and new complaints
  10. Does the source match the pattern?If not: Widen the search to other sources and regroup. Back to step 4.
  11. Case file updated

How it decides

It groups complaints by distance, type and time window and treats a group above the threshold as a cluster, matching it to the nearest relevant source.

  • A cluster is 5 complaints of one type within 1 km in 7 days
  • Check wind direction for odor and noise
  • Merge repeat complainants into one count of households
  • Prioritize clusters near schools or homes

Make it yours

Every agent is a starting point. You choose these settings for your own situation.

  • Cluster threshold (default 5 in 1 km in 7 days)
  • Complaint types covered
  • Data sources used
  • Who receives cluster alerts

What keeps you in control

It always asks you first

  • Supervisor approves any inspection or notice

Hard limits

  • Never issue a notice itself
  • Do not publish complainant names

It stops when

  • Done: cluster resolved or inspected
  • Stop: no likely source is found and the supervisor decides next steps

Set it up

We guide you through the set-up, step by step

Members get the full set-up guide for this agent. No technical skills needed: you copy, paste and upload.

10 minto set it up in your AI
5 AIsChatGPT, Claude, Copilot, Gemini, Grok
  • One set of instructions to paste into your AI, with the clicks for ChatGPT, Claude, Microsoft 365 Copilot, Gemini and Grok
  • The agent then walks you through connecting your own data, one source at a time
  • A downloadable copy with the flow chart, the rules and the full guide
Get access to this agent

An example run

What happensIn one week the agent finds 7 odor complaints within 800 meters, all in the evening. The nearest permit is a rendering plant, 400 meters away. Wind data shows the odor blew east. The supervisor approves an inspection. It finds the plant compliant, so the agent rechecks and finds a second site, a compost yard, that matches the wind line.

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