Help Center Freshness Audit Agent

Help centers grow to hundreds of articles, and nobody can reread them all. This agent runs a monthly audit. It checks every link, notes articles not edited in over a year, and reads search logs and feedback votes to find articles readers land on but rate as unhelpful. It cross-checks article steps against the latest release notes to spot features that changed. Each article gets a score and a suggested action: fix, merge, retire or keep. Before suggesting retirement it checks whether other articles or the product link to it; if they do, it lists them so nothing breaks. It re-runs the link check after any fix. The writer decides what to retire and what to rewrite. Edge case: an old article with steady traffic and good ratings is kept, even if not edited for years.