Patient Recall Reactivation Agent

Recall patients drift away when nobody follows up, and their care suffers along with practice income. This agent finds patients past their recall date and checks why: no appointment booked, a cancellation, or a move. It sorts them by how overdue they are and by clinical need, such as active gum disease or a glaucoma suspect. It sends reminders through each patient's preferred channel with open time slots, using the practice's approved templates. It tracks responses. If a patient has not booked within seven days, it sends a second message, then adds the patient to the front desk call list. Each week it checks who booked and who is still overdue. You approve message templates and batches, and any removal from recall. Edge case: patients marked deceased or moved are excluded and the record is flagged for the office.