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AI agent for chiropractors

Payer Fee Schedule and Contract Check Agent

Underpayments are found, appealed and recovered, and fee schedules stay current

Payer Fee Schedule and Contract Check Agent: what goes in, what the agent does and what you get

What it does

Payer contract changes quietly reduce payments, and nobody notices. This agent compares the paid amounts with the contracted fee schedule for each billing code. It flags underpayments, checks the contract terms for the reason and prepares an appeal with the code, the amounts and the clause. After the payer responds, it rechecks the new payment and the response. Appeals that fail go to a second level or are closed with a reason. The manager approves appeals. Edge case: a new fee schedule took effect on July 1 but the system still has the old one, so the agent flags an update to the schedule table.

How it works

Follow the arrows from top to bottom. The orange dashed arrow is the loop: when a check fails, the agent goes back and tries again.

Start and resultWhat it doesA check on its own workWaits for your OKGoes back and retries
Yes, continueApprovedYes, continueNoNo 1 STARTS WHEN New remittances arrive 2 USES A TOOL Read paid amounts by code 3 USES A TOOL Compare with the contracted fee schedule 4 CHECKS THE RESULT Is each payment within the tolerance of the contractrate? If not: mark the underpayment and check whether theschedule table is out of date. Back to step 2. 5 DOES Group underpayments by code and payer 6 DOES Draft appeals with codes, amounts and clauses 7 YOU APPROVE Manager approves appeals 8 USES A TOOL Track the payer response 9 CHECKS THE RESULT Was the difference paid? If not: prepare a second level appeal or close with areason. Back to step 6. 10 RESULT Recovery log updated
Read the steps as a list
  1. New remittances arrive
  2. Read paid amounts by code
  3. Compare with the contracted fee schedule
  4. Is each payment within the tolerance of the contract rate?If not: mark the underpayment and check whether the schedule table is out of date. Back to step 2.
  5. Group underpayments by code and payer
  6. Draft appeals with codes, amounts and clauses
  7. Manager approves appealsThe agent waits here for your OK.
  8. Track the payer response
  9. Was the difference paid?If not: prepare a second level appeal or close with a reason. Back to step 6.
  10. Recovery log updated

How it decides

A payment is an underpayment when it is below the contract rate by more than the tolerance for that code. An appeal needs the contract clause and the amounts.

  • Tolerance of $1 or 1 percent per line
  • Check the effective date of each schedule
  • Appeal within the payer's deadline
  • Close an appeal after two levels

Make it yours

Every agent is a starting point. You choose these settings for your own situation.

  • Tolerance (default 1 percent)
  • Payers covered
  • Appeal deadline
  • Schedule update cadence

What keeps you in control

It always asks you first

  • Appeals

Hard limits

  • Never send an appeal itself
  • Never alter claims

It stops when

  • Done: underpayments paid or closed
  • Stop: contract is missing

Set it up

We guide you through the set-up, step by step

Members get the full set-up guide for this agent. No technical skills needed: you copy, paste and upload.

10 minto set it up in your AI
5 AIsChatGPT, Claude, Copilot, Gemini, Grok
  • One set of instructions to paste into your AI, with the clicks for ChatGPT, Claude, Microsoft 365 Copilot, Gemini and Grok
  • The agent then walks you through connecting your own data, one source at a time
  • A downloadable copy with the flow chart, the rules and the full guide
Get access to this agent

An example run

What happensCode 99214 was contracted at $128, but a payer paid $119 on 41 claims since July. The agent found the schedule in the system was out of date, so the first part of the check failed. After the manager approved a schedule update, it drafted an appeal for $369 and tracked the answer.

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