AI agent for occupational therapists
Documentation Audit Agent for Medical Necessity
Notes show medical necessity and the pass rate rises month by month.
What it does
Payers deny claims when notes do not show findings, goals and progress. The agent takes a monthly sample of visit notes and checks each for the elements the payer expects: objective findings, a functional goal, a link between treatment and goal and a statement of progress. It scores each note, flags the weak ones with the exact gap, and drafts specific feedback for the clinician. After the clinician corrects a note, it checks again. If the corrected note still lacks a goal or progress statement, it sends it back with the specific gap named. It tracks the pass rate by clinician over time. The clinician approves any change to a note. Edge case: a note that was already billed needs an addendum, not a rewrite.
How it works
Follow the arrows from top to bottom. The orange dashed arrow is the loop: when a check fails, the agent goes back and tries again.
Read the steps as a list
- Monthly sample
- Pull a sample of notes and billing status
- Check each note for findings, goal, treatment link and progress
- Score the note and list gaps
- Draft feedback for the clinician
- Clinician reviews the feedback and corrects the noteThe agent waits here for your OK.
- Read the corrected notes
- Does the corrected note now show all required elements?If not: Send it back to the clinician with the specific gap named. Back to step 3.
- Update pass rates by clinician
- Is the pass rate above the target?If not: Draft a short training topic for the weakest elements. Back to step 3.
- Audit report
How it decides
It checks each note for the required elements and returns the specific missing item to the clinician.
- Missing goal or progress statement fails the note
- Billed notes get an addendum, not a rewrite
- Sample at least 10 notes per clinician
- A pass rate below 90% triggers training
Make it yours
Every agent is a starting point. You choose these settings for your own situation.
- Sample size
- Required note elements
- Pass rate target (default 90%)
- Payer rule set
- Audit frequency
What keeps you in control
It always asks you first
- Clinician approves any change to a note
- Clinic lead approves training plans
Hard limits
- Never edit a clinical note
- Never alter a billed record without an addendum
- Never judge care quality, only documentation
It stops when
- Done: all sampled notes pass and the report is filed
- Stop: the payer rules change and the checklist must be updated
Set it up
We guide you through the set-up, step by step
Members get the full set-up guide for this agent. No technical skills needed: you copy, paste and upload.
- One set of instructions to paste into your AI, with the clicks for ChatGPT, Claude, Microsoft 365 Copilot, Gemini and Grok
- The agent then walks you through connecting your own data, one source at a time
- A downloadable copy with the flow chart, the rules and the full guide
An example run
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