Return Reason Analysis Agent

Returns eat profit, and return reasons are logged but rarely used to fix product pages, sizing or quality. Each week this agent reads return reasons, customer comments and reviews. It groups returns by product and reason, such as size, damage or not as described, and compares return rates with the category. A high rate on low volume is watched before action. For outliers it looks for a fixable cause: a misleading photo, a wrong size chart or a packaging problem. It checks the cause against comments, reading more if they do not support it. It drafts fixes such as page edits. After changes, it checks whether returns fell. The ecommerce manager approves every change.