AI agent for loan officers
Small Business Lending Pipeline Agent
Move small business loan leads from first meeting to complete application without going cold
What it does
Small business loan leads cool off between the first meeting and a finished application. The agent tracks each lead through meeting, document request and submission. It uses the lender's checklist to list what a lead still needs, such as tax returns, a profit and loss statement or a debt schedule. It finds leads that have stalled for several days, drafts a short follow-up that asks for one thing, and adjusts the next step after the reply. When documents arrive, it checks them against the checklist and reports gaps. The manager approves outreach before it is sent. Edge case: a baker sends two years of returns when three are needed, and the agent asks for the third.
How it works
Follow the arrows from top to bottom. The orange dashed arrow is the loop: when a check fails, the agent goes back and tries again.
Read the steps as a list
- New or stalled lead
- Read the lead log and notes
- List missing items against the lender checklist
- Draft a follow-up with one clear request
- Manager approves the outreachThe agent waits here for your OK.
- Track replies and incoming documents
- Do the documents meet the checklist?If not: List gaps and ask only for what is missing. Back to step 2.
- Update the stage and next step
- Is the file complete for submission?If not: Return to the missing items and schedule the next follow-up. Back to step 3.
- Prepare the application summary for the lender
- Complete application file
How it decides
Each lead gets the next step based on its stage and what is missing; a stalled lead gets a follow-up with a clear ask.
- Follow up after 5 days of silence
- Ask for one item at a time
- Move a lead to submission only when the checklist is complete
- Close a lead after 3 unanswered contacts and 30 days
Make it yours
Every agent is a starting point. You choose these settings for your own situation.
- Follow-up spacing (default 5 days)
- Lender checklist
- Close-out rule
- Message tone
What keeps you in control
It always asks you first
- Manager approves outreach
- Manager approves moving a file to submission
Hard limits
- Never promise approval or rates
- Never send outreach without approval
It stops when
- Done: complete application submitted
- Stop: lead declines or goes silent after the limit
Set it up
We guide you through the set-up, step by step
Members get the full set-up guide for this agent. No technical skills needed: you copy, paste and upload.
- One set of instructions to paste into your AI, with the clicks for ChatGPT, Claude, Microsoft 365 Copilot, Gemini and Grok
- The agent then walks you through connecting your own data, one source at a time
- A downloadable copy with the flow chart, the rules and the full guide