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AI agent for loan officers

Small Business Lending Pipeline Agent

Move small business loan leads from first meeting to complete application without going cold

Small Business Lending Pipeline Agent: what goes in, what the agent does and what you get

What it does

Small business loan leads cool off between the first meeting and a finished application. The agent tracks each lead through meeting, document request and submission. It uses the lender's checklist to list what a lead still needs, such as tax returns, a profit and loss statement or a debt schedule. It finds leads that have stalled for several days, drafts a short follow-up that asks for one thing, and adjusts the next step after the reply. When documents arrive, it checks them against the checklist and reports gaps. The manager approves outreach before it is sent. Edge case: a baker sends two years of returns when three are needed, and the agent asks for the third.

How it works

Follow the arrows from top to bottom. The orange dashed arrow is the loop: when a check fails, the agent goes back and tries again.

Start and resultWhat it doesA check on its own workWaits for your OKGoes back and retries
ApprovedYes, continueYes, continueNoNo 1 STARTS WHEN New or stalled lead 2 USES A TOOL Read the lead log and notes 3 DOES List missing items against the lender checklist 4 DOES Draft a follow-up with one clear request 5 YOU APPROVE Manager approves the outreach 6 USES A TOOL Track replies and incoming documents 7 CHECKS THE RESULT Do the documents meet the checklist? If not: List gaps and ask only for what is missing. Backto step 2. 8 DOES Update the stage and next step 9 CHECKS THE RESULT Is the file complete for submission? If not: Return to the missing items and schedule thenext follow-up. Back to step 3. 10 DOES Prepare the application summary for the lender 11 RESULT Complete application file
Read the steps as a list
  1. New or stalled lead
  2. Read the lead log and notes
  3. List missing items against the lender checklist
  4. Draft a follow-up with one clear request
  5. Manager approves the outreachThe agent waits here for your OK.
  6. Track replies and incoming documents
  7. Do the documents meet the checklist?If not: List gaps and ask only for what is missing. Back to step 2.
  8. Update the stage and next step
  9. Is the file complete for submission?If not: Return to the missing items and schedule the next follow-up. Back to step 3.
  10. Prepare the application summary for the lender
  11. Complete application file

How it decides

Each lead gets the next step based on its stage and what is missing; a stalled lead gets a follow-up with a clear ask.

  • Follow up after 5 days of silence
  • Ask for one item at a time
  • Move a lead to submission only when the checklist is complete
  • Close a lead after 3 unanswered contacts and 30 days

Make it yours

Every agent is a starting point. You choose these settings for your own situation.

  • Follow-up spacing (default 5 days)
  • Lender checklist
  • Close-out rule
  • Message tone

What keeps you in control

It always asks you first

  • Manager approves outreach
  • Manager approves moving a file to submission

Hard limits

  • Never promise approval or rates
  • Never send outreach without approval

It stops when

  • Done: complete application submitted
  • Stop: lead declines or goes silent after the limit

Set it up

We guide you through the set-up, step by step

Members get the full set-up guide for this agent. No technical skills needed: you copy, paste and upload.

10 minto set it up in your AI
5 AIsChatGPT, Claude, Copilot, Gemini, Grok
  • One set of instructions to paste into your AI, with the clicks for ChatGPT, Claude, Microsoft 365 Copilot, Gemini and Grok
  • The agent then walks you through connecting your own data, one source at a time
  • A downloadable copy with the flow chart, the rules and the full guide
Get access to this agent

An example run

What happensA bakery owner met the manager on Monday. By Friday no documents had come. The agent drafted a note asking for the last three tax returns. He sent two. The check showed one year missing, so the agent asked again. The third arrived the next Tuesday, and the file was complete in 8 days.

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