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AI agent for quality control specialists

Supplier Quality Scorecard and SCAR Agent

Monthly supplier quality scorecards and complete corrective actions from underperforming suppliers

ReportingAutomationOperations
See how it worksGet access
Supplier Quality Scorecard and SCAR Agent: what goes in, what the agent does and what you get

What it does

Incoming inspection catches supplier defects, but each is handled alone and repeat offenders keep shipping bad parts. This agent builds a monthly scorecard per supplier from receiving inspection, rejects and line returns. It calculates defect rates in parts per million and compares them with targets and with last quarter. Before charging a defect to a supplier, it checks receiving notes, because damage from our own handling is not their fault. Suppliers over target or repeating a defect get a draft corrective action request with photos and lot numbers. When the supplier replies, it checks for a root cause, a fix and proof the fix works, and sends the reply back with specific questions if anything is missing. It tracks the next three lots after closure. The quality lead approves sending every request and closing it.

How it works

Follow the arrows from top to bottom. The orange dashed arrow is the loop: when a check fails, the agent goes back and tries again.

Start and resultWhat it doesA check on its own workWaits for your OKGoes back and retries
ApprovedYes, continueApprovedNo 1 STARTS WHEN Month closes 2 USES A TOOL Calculate defect rates per supplier 3 DOES Remove defects caused by our own handling 4 DOES Draft corrective action requests for suppliers overtarget 5 YOU APPROVE Quality lead approves sending requests 6 USES A TOOL Read supplier responses 7 CHECKS THE RESULT Does the response include root cause, fix andevidence? If not: draft a reply listing what is missing and waitfor a new response. Back to step 6. 8 YOU APPROVE Quality lead approves closing the request 9 RESULT Scorecards and closed requests
Read the steps as a list
  1. Month closes
  2. Calculate defect rates per supplier
  3. Remove defects caused by our own handling
  4. Draft corrective action requests for suppliers over target
  5. Quality lead approves sending requestsThe agent waits here for your OK.
  6. Read supplier responses
  7. Does the response include root cause, fix and evidence?If not: draft a reply listing what is missing and wait for a new response. Back to step 6.
  8. Quality lead approves closing the requestThe agent waits here for your OK.
  9. Scorecards and closed requests

How it decides

It issues a request when a supplier's defect rate is above target for the month or the same defect repeats, and accepts a response only when root cause, fix and evidence are all present.

  • Over target in a month triggers a request
  • Same defect twice in a quarter triggers a request
  • Handling damage on our side is excluded

Make it yours

Every agent is a starting point. You choose these settings for your own situation.

  • PPM target per supplier
  • Which defects count as repeats
  • Scorecard format
  • Response deadline (default 14 days)

What keeps you in control

It always asks you first

  • Sending a corrective action request
  • Closing a request

Hard limits

  • Never sends to suppliers without approval
  • Never changes supplier approval status

It stops when

  • Done: scorecards issued and requests closed
  • Stop: supplier fails to respond twice; escalate to supplier manager

Set it up

We guide you through the set-up, step by step

Members get the full set-up guide for this agent. No technical skills needed: you copy, paste and upload.

10 minto set it up in your AI
5 AIsChatGPT, Claude, Copilot, Gemini, Grok
  • One set of instructions to paste into your AI, with the clicks for ChatGPT, Claude, Microsoft 365 Copilot, Gemini and Grok
  • The agent then walks you through connecting your own data, one source at a time
  • A downloadable copy with the flow chart, the rules and the full guide
Get access to this agent

An example run

What happensIn June a casting supplier hit 2,900 PPM against a 1,000 target, mostly porosity. The agent confirmed none were handling damage and drafted a request, which the quality lead approved. The first reply blamed a new operator with no evidence, so the check failed and the agent asked for pouring temperature records. The second reply showed a temperature fix and three clean lots. The lead approved closure.

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