AI agent for bookkeepers
Tour Gratuity and Payment Reconciliation Agent
Every tour's money is matched and explained, and guides are paid the right amount.
What it does
Cash, card and tip payments from several tours are reconciled late, and gaps are found weeks afterward. After each tour, the agent matches bookings, payments, tips and fees, flags gaps, and checks the totals against the bank feed. It asks the guide to explain any difference and recalculates after the reply. It then builds the payout for the guide, with the tip split. It keeps a tour open until every gap is explained, and shows the owner a list of tours still open and the dollar amounts at stake. It never pays anyone itself. The owner approves payouts. Edge case: a cash tip entered in a different currency than the booking.
How it works
Follow the arrows from top to bottom. The orange dashed arrow is the loop: when a check fails, the agent goes back and tries again.
Read the steps as a list
- Tour ends
- Read bookings and payment records
- Read tips and platform fees
- Match payments to bookings
- Do payments, fees and tips agree with the bank feed?If not: List the gaps and ask the guide to explain. Back to step 4.
- Recalculate after the guide's reply
- Calculate the guide's payout and tip split
- Are all gaps explained and the totals equal?If not: Keep the tour open and flag the amount. Back to step 4.
- Owner approves payoutsThe agent waits here for your OK.
- Record the payout
- Reconciled tour report
How it decides
It trusts a tour's total only when bookings, payments, fees and the bank feed agree within a small tolerance.
- Tolerance of $2 per tour
- Convert tips to the booking currency at the bank rate
- Hold a payout when a gap is over $50
- Match each tour within 7 days
Make it yours
Every agent is a starting point. You choose these settings for your own situation.
- Tolerance (default $2)
- Payout schedule
- Tip split rules
- Gap limit for holding a payout
What keeps you in control
It always asks you first
- Owner approves every payout
Hard limits
- Never pay anyone itself
- Do not hide gaps
It stops when
- Done: totals reconcile and payouts are approved
- Stop: unexplained gap above the limit
Set it up
We guide you through the set-up, step by step
Members get the full set-up guide for this agent. No technical skills needed: you copy, paste and upload.
- One set of instructions to paste into your AI, with the clicks for ChatGPT, Claude, Microsoft 365 Copilot, Gemini and Grok
- The agent then walks you through connecting your own data, one source at a time
- A downloadable copy with the flow chart, the rules and the full guide