AI kit · Customer support
The AI kit for Customer Service Representatives
Everything your ChatGPT, Claude or Copilot needs to work like an expert customer service representative, hand-picked from our libraries and kept up to date. Add it once and just ask your AI for help. We guide you through the set-up.
AI Coach included
14 skills for customer service representatives
Picked from our 6,000+ skills. Know-how your AI follows step by step, so the result looks like an expert made it. Just ask for the task; your AI picks the right skill.
Explains coverage, exclusions, limits, and deductibles in plain language, like why a water damage claim was denied under a named exclusion.
Verifies a policy and explains what it covers, for example confirming an auto policy covers a rental car after a collision.
Drafts replies, troubleshooting steps, and follow-ups using customer context, like a billing question answered with the customer's last three payments.
Compares policies, explains coverage, estimates premiums, and supports renewals, such as showing a customer two home policies side by side.
10 more in the kit for members.
Get the full kit311 prompts in 18 topics
Picked from our 60,000+ prompts. Tested instructions for every task in your job. Copy, paste, done. In your kit they're one click away.
Like "Explain A Policy Renewal Clearly"
Like "Claim Denial Appeals Guidance"
Like "Assist with Claim Status Inquiry"
Like "Analyze Premium Feedback Surveys"
307 more in the kit for members.
Get the full kit12 AI agents for customer service representatives
Picked from our 4,000+ AI agents. An agent runs a whole task for you, every day or every month. It stops and asks you before anything important.
A complete, consistent evidence packet for every warranty claim.
Show the customer the real effect of a policy change before it is bound.
Make sure each open quote gets a timely, clear follow-up until it is won or closed.
Get the most urgent claims to people first when volume spikes.
8 more in the kit for members.
Get the full kit5 apps to build for customer service representatives
Picked from our 2,000+ apps to build. Small tools for your job that your AI builds for you with our step-by-step instructions. No code.
Build this to answer customer questions faster while every reply links back to the policy wording it came from.
Build this to handle repeat chat, email, and phone questions in one place with human review before anything sends.
Build this to cut repetitive inquiry handling and keep every answer tied to approved sources your team controls.
Build this to keep customer history, policies, and replies in one owned system instead of five open tabs.
1 more in the kit for members.
Get the full kit12 Grok Bots for customer service representatives
Picked from our 1,800+ Grok Bots. Ready-made helpers on Grok Bot that sort files, rename documents and keep folders tidy while you work.
Explains insurance policies clearly and guides customers through coverage, claims, and renewals.
Handles insurance coverage inquiries from verification to resolution for customer service reps.
Personalized customer support assistant that handles inquiries, troubleshooting, and follow-ups end-to-end.
Personalized insurance service assistant for customer service representatives.
8 more in the kit for members.
Get the full kitAdd the kit to your AI
Install instructions are for members
Install the kit as a plugin, or connect it through the AI Coach. Both come with every click shown, so you don't have to work anything out.
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