AI tools for customer support (Page 2)

Productivity

Oats is a free, open-source meeting note taker for Mac and Windows. It records, transcribes, and summarizes…

For executives and strategy, management

Chat

Bonds is a group messaging app that generates shared mini-apps, such as fitness challenges with check-ins and streaks…

For product development, customer support

Chat

Chalked for Mac reads recent messages in your open conversation and drafts a reply you can insert with Tab. It is for…

For customer support, operations

Productivity

Relaticle is a self-hosted CRM with an in-app assistant that proposes record changes for human approval. It also offers…

For sales, operations

Chat

GhostReply is an iMessage auto-replier that runs in Terminal on a Mac. It learns your texting style for specific…

For customer support, operations

Developer Tools

NovaSynth is a pre-production testing platform that simulates unpredictable callers to evaluate voice agents. It lets…

For customer support, it and development

Analytics

Userlens uses an adoption agent named Lumi to identify which users need help with specific features and why, then…

For product development, marketing

Chat

Keiki lets teams build one customer-facing AI agent with defined knowledge, memory, tools, and safeguards, then launch…

For customer support, product development

Developer Tools

Switch deploys AI agents into Slack, Teams, Discord, and Telegram as channel participants that share team context. It…

For it and development, operations

Chat

ify is an AI support agent that works on top of Freshdesk, Zendesk, Salesforce, or HubSpot, or standalone. It builds…

For customer support, it and development

Customer Communication

Nimbia conducts product demos over screenshare with small contractors, letting an AI run the calls in place of a human…

For sales, customer support

Analytics

Agnost AI is an observability tool that analyzes production conversations from chat and voice agents to identify…

For customer support, it and development