Video course · 2 chapters · 10 min · certificate

AI Tools to Improve Your Customers Support

Name: AI Tools to Improve Your Customers Support
Price: 19 USD

Five AI tools to boost customer service: Zendesk's AI and data views, then Freshworks, Intercom, Helpshift and Ada for automated, data-driven support.

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What you'll learn

Use Zendesk's AI and analytics
Compare Freshworks, Intercom, Helpshift and Ada
Pick a support tool for your needs

Chapters

2 chapters · 9:52

Jobs this course suits

Our AI checked this course against 500 jobs; these get the most out of it. Each job links to its learning path.

Customer Support Representatives Customer Experience Managers Customer Success Managers Customer Onboarding Specialists Technical Support Specialists User Support Specialists Call Center Supervisors Customer Service Managers Help Desk Technicians Service Managers Online Sellers Receptionists

This course

Watch it and get certified

All 2 chapters, the exam and your certificate for LinkedIn. Plus all 700+ AI courses, prompts for your job and your AI kit.

PersonalAll courses and certificates, prompts and your job's AI kit$99

Info

All 700+ AI video courses and prompt courses, with a certificate for LinkedIn after each exam
5-week AI learning path for your job, in the right order
60,000+ ready-to-use prompts for your job
Your job's AI kit for ChatGPT, Claude or Copilot, with step-by-step instructions to set it up
The AI Coach: a short daily brief and one new idea for your job
New courses and updates included

BusinessEverything in Personal, for you and up to 50 colleagues$990

Info

You plus up to 50 people on one plan
A team page: invite people by email, remove them any time
Each person gets AI set up for their own job
See everyone's progress, plus a monthly team report
Spreadsheet export and an API for your HR systems

Include updatesAll courses, AI tools, AI agents, skills, prompts and your AI Coach, renewed with daily updates, charged yearly. Switch off to pay once for 12 months.

Your email

Charged today: $99 (Business $990). With updates it renews every year. Cancel any time.Charged today: $99 once (Business $990). You get 12 months of full access, then it stops. No renewal.

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Certification

Certification: Enhancing Customer Support with AI Tools and Techniques

Finish the chapters, then pass the exam (2 questions per chapter, 70% to pass). Your certificate gets a public page and an "Add to LinkedIn" button.

About the certification

In every chapter

A short chapter of the original video
Key points and a cheat sheet
A hands-on exercise
A quick check with answers