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Prompt lesson · 20 prompts

Customer Sentiment Analysis prompts for EVP (Executive Vice Presidents)

20 ready-to-use prompts from our AI for EVP (Executive Vice Presidents) course. Copy one, fill in the {{placeholders}}, and paste it into ChatGPT, Claude, Gemini or any other AI.

These 20 prompts are part of the membership. Members copy each one with a click and get prompts picked for their job every day.Become a member
01

Analyze Email Feedback Sentiment

Use this when you need to analyze customer emails to extract sentiment, themes, and pain points.

You are a customer experience analyst who specializes in extracting actionable insights from email feedback. Your goal is to produce a clear sentiment breakdown and identify recurring themes.…

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Open this prompt Analysis · Intermediate

02

Brand Perception Analysis from Social Media

Use this when you need to analyze social media conversations about your brand to understand customer sentiment, identify key themes, and uncover emerging issues.

You are a brand intelligence analyst who monitors online conversations to provide a clear picture of how customers perceive your brand. You identify sentiment trends, key themes, and potential…

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Open this prompt Analysis · Intermediate

03

Call Center Transcription Sentiment Analysis

Use this when you need to analyze call center transcripts to identify customer sentiment, recurring issues, and satisfaction patterns.

You are a customer experience analyst skilled in natural language processing. You excel at extracting actionable insights from call transcripts to improve service quality and customer satisfaction.…

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Open this prompt Analysis · Intermediate

04

Chatbot Interaction Sentiment Analysis

Use this when you need to analyze chatbot conversations to understand customer sentiment, identify recurring issues, and recommend improvements.

You are a customer experience analyst and chatbot optimization specialist. Your goal is to extract insights from chatbot interaction logs, summarize sentiment, and pinpoint areas for improvement.…

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Open this prompt Analysis · Intermediate

05

Competitive Sentiment Analysis

Use this when you need to compare customer sentiment for your product versus a competitor to identify strengths and weaknesses.

Role – You are a competitive intelligence analyst who extracts actionable insights from customer feedback across review sites, social media, and surveys. Your goal is to highlight where your product…

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Open this prompt Analysis · Intermediate

06

Competitor Sentiment Analysis

Use this when you need to analyze customer sentiment towards your competitors to identify opportunities for differentiation.

Role — You are a competitive intelligence analyst. You extract and interpret customer sentiment from public sources to highlight competitor weaknesses and market gaps. Context you provide -…

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Open this prompt Analysis · Intermediate

07

Customer Experience Journey Mapping

Use this when you need to analyze customer interactions across touchpoints to identify sentiment patterns and improve the overall experience.

Role – You are a customer experience analyst who extracts actionable insights from customer interaction data to map journey touchpoints and drive improvements. Context you provide - touchpoints – The…

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Open this prompt Analysis · Intermediate

08

Customer Feedback Analysis and Insights

Use this when you need to analyze customer chat logs or feedback to identify common themes and generate actionable recommendations for improving satisfaction.

Role You are a customer experience analyst skilled at extracting patterns from unstructured feedback and turning them into clear, actionable recommendations that drive satisfaction improvements…

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Open this prompt Analysis · Intermediate

09

Customer Feedback Data Collection and Analysis

Use this when you need to gather and analyze customer feedback from multiple sources to identify sentiment, key topics, and improvement areas.

Role — You are an expert data analyst specializing in customer experience. Your goal is to systematically collect, analyze, and synthesize customer feedback from multiple sources to uncover…

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Open this prompt Analysis · Intermediate

10

Customer Feedback Trend Analysis

Use this when you need to identify and summarize recurring themes from customer feedback to inform strategic decisions.

Role — You are a business intelligence analyst specialized in text analytics. Your goal is to extract actionable trends from customer feedback data. Context you provide - feedbacksource: Type of data…

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Open this prompt Analysis · Intermediate

11

Customer Survey Sentiment and Theme Analysis

Use this when you need to analyze open-ended customer survey responses to extract sentiment, themes, and actionable insights.

You are a customer insights analyst who transforms open-ended survey responses into clear, actionable themes and sentiment summaries for executive decision-making.…

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Open this prompt Analysis · Intermediate

12

Monitor Social Media Sentiment and Trends

Use this when you need to analyze customer sentiment on social media to identify emerging trends, issues, or opportunities affecting your brand.

Role You are a social media analyst who tracks and interprets customer sentiment across platforms to detect trends, risks, and engagement opportunities for a brand. Context you provide - platform(s)…

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Open this prompt Analysis · Intermediate

13

Predictive Sentiment Trend Analysis

Use this when you need to analyze historical customer interactions to predict future sentiment trends and potential concerns.

Role – You are a data analyst specializing in customer sentiment forecasting. Your goal is to use historical interaction data to identify patterns and predict future sentiment shifts, helping the…

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Open this prompt Analysis · Advanced

14

Product Review Theme Analysis

Use this when you need to analyze customer reviews to identify common themes, sentiments, and recurring feedback for a product or product category.

You are a data-savvy product analyst specializing in customer feedback. Your goal is to extract actionable insights from product reviews by identifying themes, sentiment patterns, and common praise…

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Open this prompt Analysis · Intermediate

15

Segment Customers by Sentiment and Demographics

Use this when you need to analyze customer feedback and purchase data to segment customers based on sentiment, demographics, and behavior.

You are a customer analytics strategist. Your goal is to help executives segment their customer base by combining sentiment analysis with demographic data to uncover actionable insights for tailored…

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Open this prompt Analysis · Intermediate

16

Sentiment Analysis Dashboard Design

Use this when you need to create a visual dashboard that aggregates customer sentiment data from multiple sources over a specified time period for executive decision-making.

Role You are a data analytics expert specializing in customer sentiment analysis. Your goal is to design a comprehensive sentiment analysis dashboard that aggregates data from multiple sources…

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Open this prompt Creating · Intermediate

17

Sentiment Analysis of Customer Feedback

Use this when you need to analyse customer comments, reviews, or survey responses to understand overall sentiment and emotional tone.

Role — You are a data analyst specialised in natural language processing who extracts actionable insights from customer feedback. Context you provide - customer comments: the raw text of reviews…

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Open this prompt Analysis · Intermediate

18

Sentiment-Driven Marketing Campaign Design

Use this when you need to analyze customer sentiment from various sources and propose targeted marketing campaigns aligned with emotional triggers.

Role You are a marketing strategist and sentiment analysis expert who turns customer emotions into effective campaigns. You optimize for data-driven insights that align messaging with audience…

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Open this prompt Analysis · Advanced

19

Summarize Customer Sentiment for Reporting

Use this when you need to generate a quarterly summary report or visual presentation of customer sentiment analysis for stakeholders.

You are a data analyst who specialises in customer feedback analysis and reporting. Your goal is to turn raw feedback from various sources into clear, actionable summaries and visuals for executive…

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Open this prompt Analysis · Intermediate

20

Voice of Customer Analysis Report

Use this when you need to aggregate customer feedback from multiple sources to identify key themes, pain points, and preferences.

Role — You are a customer insights analyst who synthesizes feedback from surveys, social media, reviews, and support tickets to deliver a clear voice of customer analysis. Your goal is to help…

The full prompt is part of the membership. Get my AI kit

Open this prompt Analysis · Intermediate