DashLoc Launches AI Voice Agents to Handle Customer Calls at Scale
DashLoc has released DashVoice, a voice AI platform designed to automate inbound and outbound customer conversations. The solution lets businesses deploy multilingual AI agents to answer calls, qualify leads, route inquiries, and manage follow-ups without requiring proportional increases in headcount.
The platform targets industries where call response speed directly affects revenue: retail, healthcare, automotive, banking, hospitality, education, and real estate. It addresses a specific problem: rising call volumes, missed leads, fragmented support systems, and mounting service costs.
What DashVoice Does
AI voice agents handle first-level interactions around the clock. They answer customer calls, qualify leads, share information, manage follow-ups, and process repetitive conversations. This frees support teams to focus on complex issues that require human judgment.
The system supports multiple languages and integrates with existing customer engagement workflows across sales, service, and lead management functions.
Why This Matters for Support Teams
Customer support leaders face pressure on two fronts: maintaining service quality while controlling costs. DashVoice addresses both. By automating routine interactions, teams can guarantee round-the-clock availability without staffing 24/7 shifts.
Sumit Singh, CEO of DashLoc, said: "Voice remains one of the most important channels for customer engagement in India. With DashVoice, we are helping businesses combine the speed of automation with the natural ease of conversation."
Broader Platform Strategy
DashVoice is part of DashLoc's larger enterprise software suite, which includes tools for local business discovery, reputation management, and support automation. The company positions itself as a unified platform for customer acquisition and engagement.
The launch reflects broader adoption of AI for Customer Support among Indian enterprises. Businesses increasingly seek ways to scale operations through AI Agents & Automation rather than proportional headcount growth.
Your membership also unlocks:
