Generali China and Solera partner on AI motor claims and EV technology

Generali China and Solera partner on AI claims platform for electric vehicles

Generali China Insurance and Solera have partnered to deploy AI-powered claims technology across the Chinese motor insurance market, with a focus on electric vehicle coverage and sustainability tracking.

The agreement includes technology that calculates CO₂ emissions on every claim, addressing insurer pressure to improve both claims efficiency and environmental outcomes. Solera will provide AI-driven claims assessment tools, battery evaluation technology, and access to its battery repair partner network.

The partnership aligns with China's 15th Five-Year Plan, which prioritizes new energy vehicles and intelligent industries. It also creates a framework for collaboration between the two companies and EV-focused startups developing aftermarket services and claims processes.

Shifting toward repair-first models

The initiative supports a broader industry shift away from replacement-first claims approaches toward greener, more cost-effective repair strategies. As EV complexity increases, insurers face pressure to automate claims handling while managing battery-related assessments and sustainability goals.

The companies will conduct joint research on green transportation trends and participate in green insurance industry initiatives.

Why this matters for insurers

The partnership reflects growing investment in AI for Insurance as carriers manage rising EV complexity and automation demands. AI Agents & Automation are becoming central to motor claims workflows, particularly as electric vehicles expand rapidly across major markets.

Generali and Solera's focus on emissions tracking and repair networks signals how insurers are integrating sustainability metrics directly into claims operations, not as a separate initiative.