HR Acuity Wins Gold for Ethical AI & Responsible Technology at the 2025 Brandon Hall Group Excellence in Technology Awards
HR Acuity earned Gold in the Best Ethical AI & Responsible Technology category, recognizing its AI approach for employee relations case management and investigations. For HR leaders, this signals practical progress: trustworthy automation that guides decisions while keeping people and policy at the center.
"At HR Acuity, our goal is simple: AI should amplify fairness, not replace the human judgment that drives ethical workplace decisions. Every insight our platform makes is responsible, transparent and defensible-because behind every case, there's a real person," said Deb Muller, Founder and CEO, HR Acuity.
Why this matters for HR
Employee relations work is high stakes. You need consistency, defensibility and speed-without losing the nuance that real cases require.
HR Acuity's recognition validates a model many HR teams are moving toward: bias-aware, policy-aligned AI that supports investigations, documentation and recommendations, but leaves final calls to people.
What sets HR Acuity's ethical AI apart
- Built for Employee Relations: Focused on cases where legal risk, compliance and trust carry the most weight.
- Policy-Aligned & Defensible: Guidance maps to best practices so teams can act with confidence and consistency.
- Bias-Aware & Human-Centered: Prompts reflect proven ER frameworks to support fair and contextually relevant decisions.
- Proactive Analytics: Real-time pattern detection surfaces trends and systemic risks before they escalate.
- AI Companion, olivER™: Delivers ER expertise and actionable insights inside each case file.
- Legal-First Design: Built with legal experts to support compliance and reduce risk on sensitive matters.
How the award was decided
"The Excellence in Technology Awards celebrate the most forward-thinking innovations shaping the future of learning, talent and human capital management. This year's winners exemplify how technology can unlock new possibilities-improving performance, enabling smarter decision-making, and transforming how organizations support and develop their people," said Rachel Cooke, Brandon Hall Group Chief Operating Officer and leader of the Excellence Awards program.
Entries were evaluated by independent industry experts and Brandon Hall Group analysts based on fit to need, program design, functionality, innovation and measurable outcomes. See the full list of winners here.
A closer look at the approach
HR Acuity's responsible AI framework prioritizes transparency and governance. The system documents how recommendations are generated, aligns them with policy and keeps human review in the loop.
olivER™ acts like an expert ER partner: flagging patterns, suggesting next steps and surfacing policy context. Teams retain final authority while gaining faster, clearer paths to consistent outcomes.
Practical next steps for HR teams
- Map your current ER policies to decision points where AI guidance could improve speed and consistency.
- Set human-in-the-loop checkpoints for case-critical steps (intake, interviews, findings and remedies).
- Use trend detection to spot repeat issues early and inform training, policy edits or manager coaching.
- Create an audit trail that captures prompts, sources and rationale behind recommendations.
- Train ER partners and HRBPs on AI usage standards, privacy, and bias controls.
About HR Acuity
HR Acuity is the category leader in employee relations case management and investigations software. Its SaaS platform delivers tools and AI-driven analytics that help teams manage cases with consistency, clarity and confidence-from first report through resolution and trends analysis. Learn more at hracuity.com.
About Brandon Hall Group
Brandon Hall Group™ runs the HCM Excellence Awards®, recognizing effective practices across Learning & Development, Talent Management, Leadership Development, DEI, HR, Sales Performance and Technology. The program has set a high bar for more than 30 years.
Media contact
Kate Freer, CMO - kfreer@hracuity.com
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