Kazakhstan deploys AI agents across top government bodies
Kazakhstan's Engineering and Technical Centre has integrated artificial intelligence into information systems used by the Presidential Administration, the Prime Minister's Office, and the Department of Presidential Affairs. The centre, which supports critical government platforms, now uses AI to process data faster, improve analysis, and reduce routine work for staff.
The shift reflects a broader move away from treating AI as experimental technology toward using it as a practical tool for administration. Dauren Nuraliyev, the centre's director, said the focus is on automating repetitive tasks and accelerating document analysis to speed up decision-making.
Situational and Analytical Complex expands with AI
The Situational and Analytical Complex, which won an international award at the WSIS Prizes 2025, now uses AI to generate summaries from dashboard data and flag patterns that warrant management attention. The system tracks more than 800 indicators across the Department of Presidential Affairs and over 350 socio-economic indicators in the Presidential Administration.
Since 2023, AI has automatically produced analytical summaries and identified key trends. In 2025, AI assistants built on supercomputer infrastructure expanded the system's capabilities further, accelerating data search, report generation, and risk detection.
Voice agents and automated instructions
The DECARD mobile workplace for the Presidential Administration's head now includes a voice AI agent that converts analytical materials and event summaries into audio format. This allows executives to consume information while handling other tasks.
The centre plans to add three more AI tools to DECARD. The first will create structured instructions from voice commands. The second will answer questions about national events and trends with source citations. The third will assess whether government bodies have fully executed directives.
Legal compliance and personnel management
The Unified Personnel System integrated an AI legal assistant called "Qazaq Law" in March 2026. The tool helps HR services locate regulatory documents, track legislative changes, and verify internal policies against current law.
HR teams report shorter search times and fewer errors in personnel decisions. The system handles routine legal queries, freeing specialists for higher-level work.
AI supports rather than replaces
Nuraliyev said AI strengthens specialists rather than displacing them. Final decisions remain with human managers and experts, even as AI handles labour-intensive work and reduces error likelihood.
The centre has invested in staff development to match technological change. Three employees graduated from the Academy of IT Architects this year after competitive selection. Around 20 staff completed training in AI and digitalization through specialized organizations and partner platforms.
The centre also held seminars with Yandex Qazaqstan and the QAZ.AI Association on government AI applications and security. A team trained in China through the SCO Tree Digital Technology Training Program.
Practical management gains
These deployments show how AI for Management can address real administrative problems. Voice-controlled task creation, AI data analysis, and automated legal review all compress timelines and reduce the chance of oversight.
The systems process larger information volumes than staff could manually, while preserving human judgment over outcomes. This balance-using AI to accelerate routine work while keeping decision-making human-defines how the government is approaching the technology.
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