San Diego-Movemedical released Ask Move AI on July 7, 2026, the first AI assistant purpose-built for medical device field operations. The mobile-first tool, available immediately as part of the company's June 2026 platform update, gives field reps and warehouse personnel a conversational interface to manage the surgical supply chain, drawing on more than 15 years of validated case data.
Ask Move AI launches with four capabilities on mobile: smart case creation by voice or text, case inventory lookup, case rescheduling, and invoice lookup. Together they let reps move through the full case workflow-from creation to billing-without navigating screens or losing time to manual processes. Each interaction is logged, audited, and authenticated by the underlying platform, which is SOC 2, HIPAA, and HITRUST-certified. Customer data is not used to train the AI models.
An intelligence layer over a deterministic core
The assistant rests on Movemedical's existing deterministic platform, which has run enterprise field operations for more than 15 years. That foundation does not change. The AI agent layer sits above it, pulling from the richest surgical case data in the category to execute workflows and respond to rep queries. Every action is tied to the compliance infrastructure that supports FDA-regulated enterprise operations.
"The field inventory management category is at an inflection point," said Mark Herrington, CEO of Movemedical. "Companies across MedTech are debating whether to build AI internally, buy a platform, or wait for the market to settle. We have spent nearly two decades building the data foundation, the compliance infrastructure, and the domain expertise that any meaningful AI capability in this space requires. What we're launching today is the first expression of that investment-and it's only the beginning."
Agentic roadmap extends across the inventory lifecycle
The launch is a first step on an agentic roadmap that will cover the full field inventory lifecycle. Movemedical plans a regular release cadence for AI-driven workflow optimization. Near-term additions include On-Demand Data Insights for plain-language operational queries, Streamlined Usage Capture for automated post-case reconciliation, and expanded case management. Further out, consignment optimization, demand forecasting, and inventory rebalancing are among the planned AI Agents & Automation capabilities.
"We built toward the highest-impact friction points first," said Vito Salvaggio, Chief Product Officer at Movemedical. "Every rep who creates a case, confirms what is on it, checks a billing detail, or needs to move a date without losing their place in the day-these are the users we designed for. The AI assistant we are releasing today addresses where we know field reps will see immediate benefit, and the roadmap behind it is built to compound that advantage with every release."
Why this matters for operations
Field operations teams in medical device manufacturing face tight case timelines, complex inventory tracking, and strict compliance demands. An AI assistant that handles case creation, rescheduling, and billing inquiries via voice or text cuts administrative friction and reduces the risk of manual errors. The built-in audit trail supports compliance without adding overhead for reps or warehouse staff. As the AI for Operations space matures, Movemedical's planned agentic features-such as automated usage capture and demand forecasting-could shift field inventory management from reactive firefighting to proactive planning, giving operations leaders a clearer line of sight into the last-mile surgical supply chain.
AI features are opt-in and gated, letting customer organizations enable access on their own timeline. For more information, visit movemedical.com/ai.
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