Saint Peter's Healthcare System in New Brunswick, NJ, has expanded its partnership with hellocare.ai to deploy AI-powered fall prevention and intelligent digital door signs across its inpatient facilities. The health system, which already uses the company's virtual nursing and virtual sitting modules, said the new tools are already reducing patient safety risks and improving the care experience.
Expanding AI-powered virtual care and fall prevention
The initial deployment included AI-assisted virtual nurse rounding and telehealth, followed by virtual sitting. The latest phase adds hellocare.ai's AI models for fall prevention, which use computer vision to identify patient risk factors in real time. Saint Peter's said the technology has helped care teams intervene earlier, preventing falls before they occur.
"Our goal is to use technology in ways that meaningfully improve both the patient and clinician experience," said Jordan M. Tannenbaum, MD, MBA, MPH, chief information officer and chief medical information officer at Saint Peter's Healthcare System. "Through our partnership with hellocare.ai, we have implemented intelligent room technology and AI assisted workflows that improve patient safety, enhance communication, and support our care teams with more proactive interventions."
Intelligent digital door signs aim to improve communication
The hospital is also rolling out hellocare.ai's intelligent digital door signs. These signs display live patient and operational data-such as precautions, care status, and workflow details-outside patient rooms. Clinicians can see critical information without entering the room, which speeds up decision-making and reduces unnecessary interruptions.
The digital signs are part of a broader effort to create a connected, responsive care environment. Combined with AI-assisted monitoring and virtual care workflows, the signs help care teams coordinate more efficiently.
"Virtual nursing and AI assisted patient observation technologies are helping us transform the inpatient experience for both patients and staff," said Linda Carroll, MSN, RN, RN-BC, vice president of Patient Care Services and chief nursing officer at Saint Peter's Healthcare System. "The ability to proactively identify patient risks such as falls while also supporting nurses with virtual workflows has already demonstrated significant value for our teams and the patients we serve."
The partnership highlights the growing adoption of AI for Healthcare technologies designed to improve patient outcomes, support clinical teams, and create safer inpatient environments.
"Saint Peter's has embraced innovation in a thoughtful and impactful way by combining AI assisted safety technologies, virtual care delivery, and real time clinical communication tools to create a safer and more connected patient care environment," said Labinot Bytyqi, Founder and CEO of hellocare.ai.
Why this matters for healthcare professionals
For nurses and patient care teams, tools like AI-driven fall prevention and virtual sitting reduce the constant pressure of direct observation. They free up staff to focus on complex care needs while still maintaining a watchful eye on patients. The digital door signs cut down on time spent hunting for information, a small change that adds up across a shift. As more health systems adopt these platforms, clinicians will likely see AI becoming a routine part of the care environment, not a separate project.
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