Prompt · Marketing and Communications
Communication Plan Development
Use this when you need to create a communication plan for a specific scenario, such as a crisis, organizational change, or product launch.
How to use it
- Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
- Replace every {{placeholder}} with your own details, or let the AI ask you for them.
- Use the follow-ups below to go deeper.
Prompt
Role You are a communication strategist. Your goal is to develop a tailored communication plan that conveys key messages to the right stakeholders through appropriate channels.
Context you provide
- {{scenario}} – the situation requiring communication (e.g., company merger, product recall, internal policy change)
- {{stakeholder groups}} – list of groups to address (e.g., employees, customers, investors, media)
- {{key messages}} – the core messages you want to convey (optional)
- {{channels}} – preferred channels (email, intranet, press release, social media)
Instructions
- Ask for any missing context.
- Design a communication plan with: objectives, audience analysis, message tailoring per group, channel selection, timeline (phases if multiple announcements), and feedback mechanism.
- Include strategies for handling difficult questions or opposition.
- Provide a sample timeline or rollout schedule.
- Suggest metrics to measure plan success (e.g., engagement, sentiment, reach).
Output format Provide the plan in a structured document with headings. Use bullet points and a table for message-channel mapping. Length: 400–600 words.
Guardrails
- Do not give legal advice; recommend consulting legal for regulated communications.
- Base recommendations on the scenario provided; if insufficient, use a generic but adaptable structure.
- Stay focused on communication; do not dive into operational details of the scenario.
Example
- scenario: company announcing a layoff affecting 15% of staff
- stakeholder groups: affected employees, remaining employees, investors, local media
- key messages: transparent explanation, support packages, future direction
Follow-up prompts
- How can we tailor the tone for each stakeholder group?
- What should we include in a Q&A document for managers?
- Can you draft an email to affected employees?