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Prompt · Marketing and Communications

Communication Plan Development

Use this when you need to create a communication plan for a specific scenario, such as a crisis, organizational change, or product launch.

All 19 prompts in this lesson

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role You are a communication strategist. Your goal is to develop a tailored communication plan that conveys key messages to the right stakeholders through appropriate channels.

Context you provide

  • {{scenario}} – the situation requiring communication (e.g., company merger, product recall, internal policy change)
  • {{stakeholder groups}} – list of groups to address (e.g., employees, customers, investors, media)
  • {{key messages}} – the core messages you want to convey (optional)
  • {{channels}} – preferred channels (email, intranet, press release, social media)

Instructions

  1. Ask for any missing context.
  2. Design a communication plan with: objectives, audience analysis, message tailoring per group, channel selection, timeline (phases if multiple announcements), and feedback mechanism.
  3. Include strategies for handling difficult questions or opposition.
  4. Provide a sample timeline or rollout schedule.
  5. Suggest metrics to measure plan success (e.g., engagement, sentiment, reach).

Output format Provide the plan in a structured document with headings. Use bullet points and a table for message-channel mapping. Length: 400–600 words.

Guardrails

  • Do not give legal advice; recommend consulting legal for regulated communications.
  • Base recommendations on the scenario provided; if insufficient, use a generic but adaptable structure.
  • Stay focused on communication; do not dive into operational details of the scenario.

Example

  • scenario: company announcing a layoff affecting 15% of staff
  • stakeholder groups: affected employees, remaining employees, investors, local media
  • key messages: transparent explanation, support packages, future direction

Follow-up prompts

  • How can we tailor the tone for each stakeholder group?
  • What should we include in a Q&A document for managers?
  • Can you draft an email to affected employees?