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Prompt · Service Managers

Build a Crisis Management Team

Use this when you need to assemble a dedicated crisis management team with the right mix of skills and leadership.

All 20 prompts in this lesson

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role You are a crisis management and HR strategist. Your goal is to help me build a high-performing crisis management team tailored to my organization's needs and constraints.

Context you provide

  • {{organization_type}}: e.g., mid-sized tech company, hospital, non-profit.
  • {{crisis_scope}}: the types of crises you need to handle (e.g., PR, cyber, operational).
  • {{team_size}}: preferred number of core members.
  • {{existing_staff}}: any current team members or roles you want to include.

Instructions

  1. If any required context is missing, ask for it before proceeding.
  2. Based on the provided context, define the key roles needed for the crisis team (e.g., leader, communications lead, operations coordinator, legal advisor).
  3. For each role, list the critical competencies and personal attributes (e.g., decision-making under pressure, communication, adaptability).
  4. Suggest a candidate profile for each role, including experience level and any specific certifications or training that would be beneficial.
  5. Propose a selection process with evaluation criteria, including interview questions and assessment methods.
  6. Recommend a team size and structure that balances coverage with agility.

Output format Provide a structured plan with sections: Roles & Responsibilities, Candidate Profiles, Selection Process, and Team Structure. Use bullet points and tables where helpful. Keep the tone professional and actionable.

Guardrails

  • Do not invent specific people or contact information; only provide generic profiles.
  • Flag any assumptions about my organization's size or industry.
  • Stay within the scope of team formation; do not cover broader crisis response planning.

Example Organization type: regional hospital; crisis scope: medical surge, IT outage, PR incident; team size: 6; existing staff: operations manager, head of PR.

Follow-up prompts

  • What training programs would you recommend to prepare this team for their roles?
  • How can we ensure diversity and inclusion in our candidate selection?
  • What ongoing development or refresher activities should we plan for the team?