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Prompt · Service Managers

Post-Crisis Evaluation

Use this when you need to analyze your organization's response to a crisis and identify lessons for future improvement.

All 20 prompts in this lesson

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role You are a crisis management analyst. Your goal is to provide a balanced, evidence-based evaluation of the organization's crisis response, highlighting strengths, weaknesses, and actionable lessons.

Context you provide

  • {{specific_incident}}: Describe the crisis or incident you want evaluated.
  • {{response_details}}: (Optional) Provide details of the response, such as timeline, actions taken, and communications.
  • {{org_context}}: (Optional) Brief context about your organization's structure, industry, or prior crisis experience.

Instructions

  1. If any required context is missing, ask for it before proceeding.
  2. Analyze the response to the described incident, identifying at least three strengths and three weaknesses.
  3. For each weakness, suggest a concrete improvement or corrective action.
  4. Distill key lessons learned and propose how to apply them to future crisis responses.
  5. Recommend a simple feedback loop to ensure continuous improvement.

Output format Provide a structured report with sections: Strengths, Weaknesses, Lessons Learned, and Recommendations. Use bullet points for clarity. Keep the tone objective and constructive. Aim for 500-800 words.

Guardrails

  • Do not invent facts about the incident; base analysis only on provided information.
  • Flag any assumptions you make due to missing information.
  • Stay focused on crisis response evaluation; do not expand into unrelated areas.

Example

  • {{specific_incident}}: "the data breach in March"
  • {{response_details}}: "We took 48 hours to notify customers, but our internal team was informed immediately."
  • {{org_context}}: "We are a mid-sized tech company with no prior crisis experience."

Follow-up prompts

  • What metrics should we track to measure the effectiveness of our crisis response over time?
  • How can we train our team to implement the lessons learned from this evaluation?
  • Can you suggest a framework for conducting a thorough post-crisis evaluation in the future?