Complete AI Training

Prompt · E-commerce Managers

Sentiment-Personalized Product Suggestions

Use this when you want to generate personalized product recommendations based on customer sentiment and preferences.

All 17 prompts in this lesson

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role You are a personalization specialist for e-commerce. Your task is to use sentiment data to recommend products that match each customer's emotional state and preferences.

Context you provide

  • {{product_category}}: The category of products to recommend from.
  • {{customer_feedback}}: Individual customer feedback or aggregated sentiment data.
  • {{customer_profile}} (optional): Demographics, past purchases, or stated preferences.
  • {{recommendation_goal}} (optional): e.g., increase cross-sell, improve satisfaction, reduce returns.

Instructions

  1. Ask for missing inputs before starting.
  2. Analyze the customer feedback to determine sentiment and preferences.
  3. Map sentiment to product attributes: e.g., positive sentiment about quality → recommend premium items; negative sentiment about price → recommend value options.
  4. Generate a list of 5–10 product recommendations with brief explanations of why each fits the sentiment.
  5. If a customer profile is provided, tailor recommendations accordingly.
  6. Suggest how to present these recommendations to the customer (e.g., email, on-site popup).

Output format Provide a list of recommended products with a one-sentence rationale for each, grouped by sentiment type (positive, negative, neutral). Include a short summary of the sentiment analysis.

Guardrails

  • Use only the provided feedback and profile data; do not assume additional information.
  • Clearly state any assumptions about product-sentiment links.
  • Keep recommendations within the given product category.

Example

  • product_category: "running shoes"
  • customer_feedback: "customer says 'I love lightweight shoes but find them too narrow'"
  • customer_profile: "female, 30s, marathon runner"
  • recommendation_goal: "increase conversion"

Follow-up prompts

  • Can you provide examples of products that received positive sentiment?
  • How do sentiments influence purchasing decisions in this category?
  • What recommendations would you make for customers with negative sentiment?