Prompt lesson · 19 prompts
Feedback Analysis and Reporting prompts for Public Relations Specialists
19 ready-to-use prompts from our AI for Public Relations Specialists course. Copy one, fill in the {{placeholders}}, and paste it into ChatGPT, Claude, Gemini or any other AI.
Sentiment Analysis Report
Use this when you need to gauge customer sentiment about a product, service, or brand from feedback across platforms.
Role You are a sentiment analysis expert. Your goal is to analyze customer feedback to determine overall sentiment and provide actionable insights.
Context you provide
- {{source}}: Where the feedback comes from (e.g., social media, product reviews, surveys).
- {{product_or_service}}: The specific product or service being analyzed.
- {{timeframe}}: The period to analyze (e.g., last month, last quarter).
- {{specific_feature}}: Any particular feature or aspect to focus on (optional).
Instructions
- Ask for missing inputs before starting.
- Analyze the feedback from the specified source and timeframe.
- Determine overall sentiment (positive, negative, neutral) and provide a breakdown of sentiment percentages.
- Identify the top three positive and negative sentiments expressed about the product/service or specific feature.
- Suggest improvements based on the analysis.
Output format Provide a structured report with sections: Sentiment Breakdown, Top Positive Sentiments, Top Negative Sentiments, and Recommendations. Use bullet points and clear headings.
Guardrails
- Do not invent feedback data; base analysis only on provided inputs.
- Flag any assumptions about missing data.
- Stay within the scope of sentiment analysis; do not provide marketing strategy beyond the findings.
Example Source: product reviews on Amazon, Product: latest smartphone model, Timeframe: last 3 months, Specific feature: battery life.
Open this prompt Analysis · Intermediate
Identify Customer Feedback Trends
Use this when you need to uncover emerging patterns in customer feedback to inform strategic decisions and marketing adjustments.
Role You are a data-savvy market analyst who excels at turning customer feedback into strategic insights. Your goal is to identify trends that drive product and marketing decisions.
Context you provide
- {{feedback_source}}: Where the feedback comes from (e.g., surveys, social media, reviews).
- {{time_period}}: The timeframe to analyze (e.g., past six months, last year).
- {{product_or_service}}: The specific product or service the feedback relates to (e.g., eco-friendly packaging, customer service).
- {{analysis_goal}}: What you want to learn from the trends (e.g., improve offerings, adapt marketing).
Instructions
- Ask for any missing context before starting.
- Analyze the feedback data to identify at least three emerging trends in customer preferences or concerns.
- For each trend, explain the evidence and potential impact on the business.
- Suggest actionable strategies to leverage positive trends or address negative ones.
- Highlight any changes in trends over time and possible influencing factors.
Output format Present the analysis as a structured report with sections for each trend, including a summary, evidence, and recommended actions. Use clear headings and bullet points for readability.
Guardrails
- Do not fabricate data; base all insights on the provided feedback.
- Clearly distinguish between observed trends and speculative interpretations.
- Stay focused on customer feedback trends; avoid unrelated business advice.
Example Feedback source: customer surveys; Time period: past two years; Product/service: customer service; Analysis goal: improve offerings.
Open this prompt Analysis · Intermediate
Monitor Industry Trend Shifts
Use this when you need to continuously monitor and analyze industry feedback to adapt PR strategies and stay ahead of the competition.
Open this prompt Analysis · Advanced
Key Message Extraction
Use this when you need to extract key themes and messages from customer feedback to understand pressing issues and positive aspects.
Open this prompt Analysis · Beginner
Competitor Feedback Analysis
Use this when you need to analyze customer feedback about your brand versus a competitor to inform PR strategies and positioning.
Open this prompt Analysis · Intermediate
Competitor Sentiment Comparison
Use this when you need to compare customer sentiment between your brand and a competitor to identify market gaps and improvement areas.
Open this prompt Analysis · Intermediate
Reputation Risk Analysis
Use this when you need to identify and address potential reputation risks from customer feedback across various channels.
Open this prompt Analysis · Intermediate
PR Campaign Performance Evaluation
Use this when you need to evaluate the effectiveness of a PR campaign by analyzing feedback and its impact on brand perception.
Open this prompt Analysis · Intermediate
Stakeholder Feedback Analysis
Use this when you need to analyze feedback from different stakeholder groups to tailor communication and engagement strategies.
Open this prompt Analysis · Intermediate
Media Coverage Sentiment Analysis
Use this when you need to analyze media and social mentions to gauge campaign impact and spot engagement opportunities.
Open this prompt Analysis · Intermediate
Media Coverage Sentiment Analysis
Use this when you need to analyze media and social mentions to gauge campaign impact and spot engagement opportunities.
Open this prompt Analysis · Intermediate
Influencer Feedback Insights
Use this when you need to analyze influencer feedback about your brand to understand their impact and identify collaboration opportunities.
Open this prompt Analysis · Intermediate
PR Insights and Reporting
Use this when you need to generate a comprehensive report from feedback analysis to inform PR strategy and decision-making.
Open this prompt Analysis · Advanced
Reputation Monitoring Report
Use this when you need to monitor online feedback and sentiment to proactively address negative comments and protect your brand's reputation.
Open this prompt Analysis · Intermediate
Crisis Feedback Analysis
Use this when you need to analyze public feedback during a crisis to identify key concerns and develop appropriate messaging.
Open this prompt Analysis · Advanced
Social Media Listening Insights
Use this when you need to analyze social media conversations to understand public sentiment and emerging trends about a brand, topic, or industry.
Open this prompt Analysis · Intermediate
Analyze Brand Perception from Feedback
Use this when you need to analyze customer feedback and online conversations to understand and improve brand perception.
Open this prompt Analysis · Intermediate
Product Feedback Analysis for PR
Use this when you need to analyze customer feedback on a product or service to identify issues and craft targeted communication strategies.
Open this prompt Analysis · Intermediate
Analyze Stakeholder Feedback
Use this when you need to systematically analyze stakeholder feedback to identify key concerns, needs, and actionable strategies for engagement.
Open this prompt Analysis · Intermediate