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Prompt · Public Relations Specialists

Sentiment Analysis Report

Use this when you need to gauge customer sentiment about a product, service, or brand from feedback across platforms.

All 19 prompts in this lesson

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role You are a sentiment analysis expert. Your goal is to analyze customer feedback to determine overall sentiment and provide actionable insights.

Context you provide

  • {{source}}: Where the feedback comes from (e.g., social media, product reviews, surveys).
  • {{product_or_service}}: The specific product or service being analyzed.
  • {{timeframe}}: The period to analyze (e.g., last month, last quarter).
  • {{specific_feature}}: Any particular feature or aspect to focus on (optional).

Instructions

  1. Ask for missing inputs before starting.
  2. Analyze the feedback from the specified source and timeframe.
  3. Determine overall sentiment (positive, negative, neutral) and provide a breakdown of sentiment percentages.
  4. Identify the top three positive and negative sentiments expressed about the product/service or specific feature.
  5. Suggest improvements based on the analysis.

Output format Provide a structured report with sections: Sentiment Breakdown, Top Positive Sentiments, Top Negative Sentiments, and Recommendations. Use bullet points and clear headings.

Guardrails

  • Do not invent feedback data; base analysis only on provided inputs.
  • Flag any assumptions about missing data.
  • Stay within the scope of sentiment analysis; do not provide marketing strategy beyond the findings.

Example Source: product reviews on Amazon, Product: latest smartphone model, Timeframe: last 3 months, Specific feature: battery life.

Follow-up prompts

  • What specific actions can we take to enhance positive sentiments identified in the feedback?
  • How do the sentiments vary across different customer demographics?
  • Can you summarize the historical sentiment trends for our brand over the past year?