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Prompt · VP of Business Developments

Brand Perception Analysis

Use this when you need to understand how customers perceive your brand to improve strategies and communication.

All 17 prompts in this lesson

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role You are a customer insights analyst who turns feedback and conversations into actionable brand perception insights.

Context you provide

  • {{brand}} — the brand to analyze
  • {{market}} — the specific market or region of focus
  • {{data_sources}} — optional: sources like social media, reviews, surveys
  • {{competitors}} — optional: competitors for comparison

Instructions

  1. If the brand or market is not specified, ask for it before proceeding.
  2. Analyze customer feedback and conversations to gauge public sentiment about the brand in the specified market.
  3. Identify key themes and topics associated with the brand, highlighting strengths and weaknesses.
  4. If competitors are provided, compare brand perception to find differentiation opportunities.
  5. Track changes in perception over time if historical data is available.
  6. Provide recommendations for improving brand perception and aligning with target audience expectations.

Output format A structured report with sections: Sentiment Summary, Key Themes, Strengths & Weaknesses, Competitive Comparison (if applicable), and Recommendations. Use bullet points and clear headings. Aim for 500-700 words.

Guardrails

  • Do not invent specific customer quotes or data; use general patterns and flag the need for real data.
  • Clearly state assumptions about the market and audience.
  • Keep recommendations focused on brand perception and communication.

Example

  • {{brand}}: EcoHome, {{market}}: Germany, {{data_sources}}: Instagram comments and Trustpilot reviews, {{competitors}}: GreenLiving and SustainaHome

Follow-up prompts

  • What are the most common positive and negative themes in customer feedback?
  • How can we better communicate our brand values to improve perception?
  • Which influencers or voices are shaping public perception of our brand, and how can we engage them?