AI kit · Customer support
The AI kit for Customer Support Representatives
Everything your ChatGPT, Claude or Copilot needs to work like an expert customer support representative, hand-picked from our libraries and kept up to date. Add it once and just ask your AI for help. We guide you through the set-up.
AI Coach included
14 skills for customer support representatives
Picked from our 6,000+ skills. Know-how your AI follows step by step, so the result looks like an expert made it. Just ask for the task; your AI picks the right skill.
Answers everyday product, order, account, billing, and troubleshooting questions, like "where is my order?", with a ready reply.
Drafts, translates, and polishes replies across chat, email, and social, like turning a rough note into a send-ready answer.
Gives a warm, professional service voice for any industry, for example a calm reply to a frustrated first-time buyer.
Walks a return end to end: eligibility, label, status, and refund math, like calculating a partial refund after a discount.
10 more in the kit for members.
Get the full kit272 prompts in 14 topics
Picked from our 60,000+ prompts. Tested instructions for every task in your job. Copy, paste, done. In your kit they're one click away.
Like "Account Management Support Scripting"
Like "Automated Complaint Categorization System"
Like "Articulate Product Features"
Like "Account Setup Assistance"
268 more in the kit for members.
Get the full kit12 AI agents for customer support representatives
Picked from our 4,000+ AI agents. An agent runs a whole task for you, every day or every month. It stops and asks you before anything important.
Every 'solved' ticket has evidence that the customer's own symptom is fixed.
Help articles answer real customer questions correctly, verified against resolved tickets.
A clear, evidence-based next diagnostic step for every ticket with attachments.
Support agents understand exactly what the customer means, whatever their language.
8 more in the kit for members.
Get the full kit12 connections (MCP servers) for customer support representatives
Picked from our 4,000+ MCP servers. A connection lets your AI look things up and get work done in an app you already use. You only switch on the ones you have, and we show you how.
Lets your AI read, search, and update Zendesk tickets, comments, views, and macros for you.
Lets your AI read, create, and update Freshdesk tickets, contacts, agents, and companies for you.
Connect your AI to Teamwork so it can look up projects, tasks, tickets, and messages for you.
Let your AI read, search, send and organize email in your own mailbox.
8 more in the kit for members.
Get the full kit16 AI apps for customer support representatives
Picked from our 9,000+ AI apps. The AI apps worth your time in this job, so you don't have to test dozens yourself.
AI drafts by Help Scout generates clear, professional email responses instantly, helping support teams save time and deliver consistent, high-quality customer s
Ticketdesk AI is a help desk that uses AI to classify tickets, draft replies, and automate repetitive support tasks. It is built for customer support teams that
Supermoon centralizes e-commerce customer support with a unified platform, offering team collaboration features, AI-driven smart replies, and priority-based sen
Fin AI Copilot equips support agents with instant AI-powered answers, reducing response time and enabling teams to focus on building stronger customer relations
12 more in the kit for members.
Get the full kit10 apps to build for customer support representatives
Picked from our 2,000+ apps to build. Small tools for your job that your AI builds for you with our step-by-step instructions. No code.
Build it to cut repeat handling of routine questions while every answer links back to an approved source your team controls.
Build it to shorten handling time and keep context, since each answer and piece of feedback traces to a source.
Build it to reduce tool sprawl and hold all customer context in one system your team owns.
Build it to cut repetitive inquiry handling while keeping every answer traceable to approved sources.
6 more in the kit for members.
Get the full kit12 Grok Bots for customer support representatives
Picked from our 1,800+ Grok Bots. Ready-made helpers on Grok Bot that sort files, rename documents and keep folders tidy while you work.
Resolves support tickets and creates help documentation from confirmed facts only.
Builds and maintains your knowledge base and FAQ content from customer data.
Reads the support queue, groups the duplicates, and surfaces the one bug behind twelve tickets.
Guides customer success managers through issue triage, resolution, and proactive monitoring.
8 more in the kit for members.
Get the full kitAdd the kit to your AI
Install instructions are for members
Install the kit as a plugin, or connect it through the AI Coach. Both come with every click shown, so you don't have to work anything out.
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