Video course · 15 chapters · 60 min · certificate
Generative AI - Government and Public Services by Deloitte
A Deloitte AI Institute Canada panel on generative AI in government and public services: what genAI is and how models work, industry and health-intelligence applications, responsible AI, public administration and privacy, citizen chatbots and their limits, travel health data, employee training, personalised learning, content summarisation and how to get started.
What you'll learn
- Define generative AI and how models work
- Identify government use cases
- Apply responsible AI and privacy principles
- Assess citizen chatbots and their limits
- Use genAI for training and summarisation
- Plan first steps in the public sector
Chapters
15 chapters · 60:18-
5:26
01Intro Members
Introduction and context
Why genAI matters for government.
-
2:51
02Panel Members
Panellist introductions
Who's speaking.
-
3:54
03Definition Members
Audience poll and defining genAI
What is generative AI?
-
2:36
04Mechanics Members
Mechanics of AI models
The iceberg.
-
3:35
05Platforms Members
Industry applications and platforms
Tools in use.
-
3:55
06Health Members
AI in health intelligence
BlueDot.
-
3:04
07Responsibility Members
Responsible AI
Trustworthy AI.
-
5:21
08Admin Members
Public administration and privacy
Policies and briefs.
-
4:35
09Chatbots Members
Citizen support chatbots
Serving citizens.
-
3:38
10Limits Members
Limitations of chatbots
Human communication.
-
4:35
11Travel Members
Dynamic travel health data
Border safety.
-
3:10
12Training Members
AI in employee training
Learning delivery.
-
3:47
13Learning Members
Personalised learning
Closing gaps.
-
5:22
14Summaries Members
Summarisation and human-AI collaboration
Volumes of content.
-
4:29
15Start Members
Getting started and closing
First steps.
Jobs this course suits
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