Learning path
Learning AI as a Civil Servant
This path helps civil servants use AI for policy steps, public replies, applications, records, and reports. It includes setup questions, connecting your AI, job skills, this prompt course, and video courses with certifications.
Your path
First steps
- Step 1Answer the setup questionsYour job, tasks and AI, so everything fits.
- Step 2Connect your AI: get an expert co-worker for your jobAdd one link to the ChatGPT, Claude or Grok you already use. From then on your own AI knows your work as a civil servant, and helps like an expert sitting next to you.
- Your daily brief, inside your AI. Just type "Good morning" for the AI news and tools that matter for civil servants, picked from everything that came out yesterday.
- New ideas every day, each with the prompt to do it, plus a short lesson in the right order for your level.
- Nothing to install, nothing to learn. Connect once and keep working the way you do now. It stays up to date by itself.
- Step 3Give your AI the skills of a top civil servantYour AI becomes a specialist in your job: it picks the right skill by itself, the moment you need it.
- 6,000+ ready-made skills, with the ones for civil servants picked for you: reports, analysis, emails, planning and more, done the expert way.
- 4,000+ MCP services that link your AI to the apps you already use, like your calendar, email, CRM or spreadsheets, so it can look things up and get work done there too.
- Build your own apps without coding. Your AI builds tools for your business from 2,000+ step-by-step app plans, so you stop paying for apps you could own.
- Always the newest. New skills and services are added every week and arrive in your AI by themselves.
- Skills picked for civil servants: summarize meetingmeeting notesmeeting distiller proworkflow distillerprocess documentation assistantdata quality control assistantpolicy impact analystsenior manager decision support
Take the prompt courses
A short framework course to learn how to ask, then 9 lessons with ready-to-use prompts for civil servants.
Start with this framework: how to talk to AI
Prompt framework course
SCQA Prompt Framework: Briefs and Memos the Boss Reads
This framework helps you draft policy briefs, like a minister's memo on budget cuts, by ordering situation, complication, question, and answer.
Then your prompt course for civil servants
Prompt course
AI for Civil Servants (Prompt Course)
- 1Policy Implementation Basics3 prompts
- 2Public Inquiry Replies3 prompts
- 3Application Processing Support3 prompts
- 4Official Records And Notes5 prompts
- 5Compliance Reporting Essentials3 prompts
- 6Interagency Coordination3 prompts
- 7Budget And Funding2 prompts
- 8Public Service Planning2 prompts
- 9Advanced Policy Analysis2 prompts
Watch the video courses or add them to your Favorites for later
104 video courses our AI picked for civil servants, most useful first. Save the ones you want to watch later with the heart.
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Show all 104 video courses
Get certified, or add certifications to your Favorites
Every course ends in an exam and a certificate you can add to LinkedIn. Save the certifications you are aiming for with the heart.
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More certifications for civil servantsShow all 24 certifications
About this learning path
7 topicsAI Skills for Civil Servants, Step by Step
Your day is full of rules, requests, records, and people who need clear answers. AI can help you handle that work with more care and less rush, while you stay in charge of every decision.
Start with small, safe steps. You will learn how to ask better questions, connect the AI tools your agency allows, and use prompts built for civil service tasks.
Why AI matters now
Policies change, public questions grow, and applications still need careful review. AI can help you read faster, draft clearer replies, and keep records tidy so you can focus on judgment and service.
Agencies are also asking staff to use these tools responsibly. Learning now helps you work confidently within the rules.
What the path includes
You begin with setup questions about your role, your agency rules, and the tools you can use. Then you connect your AI account and practice skills for the job inside your AI, such as summarizing cases and drafting replies.
The path includes this prompt course and video courses picked for civil service work. Each video course shows its certification, so you can see what you can earn.
How it saves time
You will turn long policy documents into steps, draft common replies, and prepare records without starting from a blank page. Small time savings add up across a week.
The aim is not to rush your work. It is to spend less time on formatting and first drafts, and more time on decisions that need a person.
How it protects your career
You learn to keep private information safe, check AI output against rules, and document your decisions. These habits show you can use new tools without cutting corners.
Managers notice staff who improve service while respecting policy. This path helps you be that person.
How to start
Set aside a short block this week. Complete the setup questions, connect your AI, then try one prompt from the course on a low-risk task.
Pick a task you already know well, like turning meeting notes into a summary. Review the result, adjust it, and save what works.
Support as you learn
You do not need to be technical. Each lesson uses plain language and examples from government work.
If your agency has rules about AI, follow them. Use the course to ask better questions and keep your work accurate.
Frequently asked questions
Do I need technical skills?
No. The path starts with setup questions and plain examples. You practice with tools like ChatGPT, Claude, or Gemini at a comfortable pace.Can I use AI at work?
Follow your agency rules first. The path teaches safe habits, such as removing personal details and checking output against policy. When in doubt, ask your manager or privacy officer.How long does the path take?
You can move through it in short sessions. Many learners start with one prompt course lesson, then add a video course when they have time. The path is built for busy working days.Will this replace my judgment?
No. AI helps with drafts, summaries, and checks. You still review, decide, and sign off on every official action.