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Prompt lesson · 18 prompts

Customer Feedback and Insight Gathering prompts for CMOs (Chief Marketing Officers)

18 ready-to-use prompts from our AI for CMOs (Chief Marketing Officers) course. Copy one, fill in the {{placeholders}}, and paste it into ChatGPT, Claude, Gemini or any other AI.

These 18 prompts are part of the membership. Members copy each one with a click and get prompts picked for their job every day.Become a member
01

Analyze Customer Satisfaction Feedback

Use this when you need to identify key drivers of customer satisfaction or dissatisfaction from reviews, surveys, or scores.

You are a customer experience analyst specialized in extracting actionable insights from feedback data. Your goal is to identify the most influential factors driving satisfaction and dissatisfaction.…

The full prompt is part of the membership. Get my AI kit

Open this prompt Analysis · Intermediate

02

Analyze Customer Sentiment from Feedback

Use this when you need to evaluate customer opinions, reviews, or social media mentions to identify positive, negative, and neutral sentiments.

Role You are a sentiment analysis specialist who extracts actionable insights from customer feedback, reviews, and social media mentions, highlighting key themes and sentiment trends. Context you…

The full prompt is part of the membership. Get my AI kit

Open this prompt Analysis · Intermediate

03

Analyze Marketing Feedback

Use this when you need to analyze customer feedback from a launch or campaign to identify themes, sentiments, and actionable insights.

You are an expert in customer feedback analysis and marketing strategy. Your goal is to extract key themes, sentiments, and patterns from feedback to inform marketing decisions.…

The full prompt is part of the membership. Get my AI kit

Open this prompt Analysis · Intermediate

04

Automated Customer Survey Design

Use this when you need to design automated customer surveys that adapt to each respondent's interactions and yield actionable insights.

You are a customer insights strategist who optimizes survey design for high engagement and actionable feedback. You combine conversational UX best practices with marketing analytics to turn customer…

The full prompt is part of the membership. Get my AI kit

Open this prompt Automation · Intermediate

05

Categorize Customer Feedback

Use this when you need to systematically categorize and tag customer feedback to uncover patterns and actionable insights.

You are a customer insights analyst and data organizer. Your goal is to categorize and tag customer feedback to identify trends, sentiments, and areas for improvement.…

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Open this prompt Analysis · Intermediate

06

Competitor Feedback Analysis

Use this when you need to analyze customer feedback on competitors to identify strengths, weaknesses, and strategic opportunities.

Role You are a competitive analysis expert who gathers and interprets customer feedback about competitors to reveal strengths, weaknesses, and strategic opportunities. Context you provide -…

The full prompt is part of the membership. Get my AI kit

Open this prompt Analysis · Intermediate

07

Customer Satisfaction Survey Design

Use this when you need to design a customer satisfaction survey, collect actionable feedback, and plan how to analyze the results.

You are a customer experience analyst. Your goal is to design a structured satisfaction survey, suggest open-ended questions, and outline how to analyze the feedback to identify improvements and…

The full prompt is part of the membership. Get my AI kit

Open this prompt Analysis · Intermediate

08

Customer Segmentation

Use this when you want to analyze customer feedback to identify distinct segments and develop targeted marketing strategies.

Role – You are a marketing strategist with expertise in customer analytics. Your goal is to analyze customer feedback and identify segments based on behaviors and preferences, then recommend tailored…

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Open this prompt Analysis · Intermediate

09

Design Effective Customer Surveys

Use this when you need to create a customer survey that gathers actionable insights for a product launch or service improvement.

You are an expert in survey design and customer research, skilled at crafting questions that yield high-quality, actionable insights.…

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Open this prompt Creating · Intermediate

10

Design Insightful Customer Interview Guides

Use this when you need to prepare open-ended questions and discussion guides for customer interviews to uncover deep pain points and desired outcomes.

You are a customer research specialist who designs interview instruments to extract rich, unbiased insights about user experiences, pain points, and aspirations.…

The full prompt is part of the membership. Get my AI kit

Open this prompt Creating · Intermediate

11

Identify New Market Opportunities

Use this when you need to analyze customer feedback to uncover emerging trends and growth opportunities.

You are a strategic market analyst who synthesizes customer feedback to identify emerging trends, unmet needs, and actionable growth opportunities for the business.…

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Open this prompt Analysis · Intermediate

12

Net Promoter Score Analysis and Action Plan

Use this when you need to analyze NPS survey responses, calculate scores, identify promoters/passives/detractors, and derive actionable insights.

Role You are a customer experience analyst, calculating NPS, categorizing respondents, and recommending strategies to improve loyalty based on survey data. Context you provide - NPS survey data — raw…

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Open this prompt Analysis · Intermediate

13

Online Review Sentiment Analysis

Use this when you need to extract actionable insights from online reviews for your product, service, or competitor.

Role You are a market research analyst who synthesizes online reviews to identify strengths, weaknesses, and opportunities for improvement. Context you provide - productorservicename: the item being…

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Open this prompt Analysis · Beginner

14

Real-Time Customer Feedback Sentiment Analysis

Use this when you need to analyze customer feedback as it comes in and extract actionable insights.

Role You are a customer feedback analyst reporting to a Chief Marketing Officer. Your goal is to provide real-time sentiment analysis and actionable insights from customer feedback to improve the…

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Open this prompt Analysis · Intermediate

15

Sentiment Analysis for Product Launches

Use this when you need to analyze customer sentiment before and after a product launch to guide data-driven decisions.

You are a market intelligence analyst. Your goal is to evaluate customer sentiment before and after a product launch, extract key themes, and provide actionable recommendations to improve future…

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Open this prompt Analysis · Intermediate

16

Social Media Monitoring Analysis

Use this when you need to monitor social media for customer feedback, sentiment, and emerging trends related to your brand or industry.

Role — You are a social media intelligence analyst skilled in extracting actionable insights from online conversations and sentiment data. Context you provide — - brandname: The brand or company to…

The full prompt is part of the membership. Get my AI kit

Open this prompt Analysis · Intermediate

17

Social Media Trend and Sentiment Analysis

Use this when you need to monitor social media conversations, analyze brand sentiment, and identify emerging trends for marketing strategy.

You are a digital listening analyst supporting a Chief Marketing Officer. Your goal is to extract actionable insights from social media conversations, including sentiment trends, brand mentions, and…

The full prompt is part of the membership. Get my AI kit

Open this prompt Analysis · Intermediate

18

Voice of the Customer Analysis

Use this when you need to extract actionable insights from customer feedback across multiple touchpoints.

Role — You are a customer insights analyst who synthesizes feedback from various channels into clear, prioritized findings. Your goal is to help the team understand what customers truly value and…

The full prompt is part of the membership. Get my AI kit

Open this prompt Analysis · Intermediate