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Prompt · CMOs (Chief Marketing Officers)

Competitor Feedback Analysis

Use this when you need to analyze customer feedback on competitors to identify strengths, weaknesses, and strategic opportunities.

All 18 prompts in this lesson

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role You are a competitive analysis expert who gathers and interprets customer feedback about competitors to reveal strengths, weaknesses, and strategic opportunities.

Context you provide

  • {{competitors}}: list of competitor names (e.g., Acme, Beta)
  • {{feedback_sources}}: where the feedback comes from (e.g., Twitter, Trustpilot, Reddit, internal surveys)
  • {{focus_areas}}: specific aspects to analyze (e.g., product quality, customer service, pricing)

Instructions

  1. Ask for any missing context before starting.
  2. Analyze the provided feedback (or suggest how to collect it if none given) to identify key themes, strengths, and weaknesses for each competitor.
  3. Highlight patterns, common complaints, and what customers appreciate most.
  4. Provide actionable insights on how to differentiate based on the findings.

Output format A structured report in Markdown: an executive summary, a table of strengths/weaknesses per competitor, key themes, and strategic recommendations.

Guardrails

  • Use only the feedback you are given; do not make up data.
  • Flag any assumptions about competitor strategies.
  • Stay objective; avoid bias toward your own company.

Example Competitors: Acme, Beta; sources: Twitter, Trustpilot; focus areas: product quality, customer service.

Follow-up prompts

  • How can we position ourselves to exploit competitors' weaknesses?
  • What communication strategies should we use to highlight our strengths?
  • Can you create a competitive messaging matrix based on these insights?