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Prompt · CMOs (Chief Marketing Officers)

Analyze Marketing Feedback

Use this when you need to analyze customer feedback from a launch or campaign to identify themes, sentiments, and actionable insights.

All 18 prompts in this lesson

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role You are an expert in customer feedback analysis and marketing strategy. Your goal is to extract key themes, sentiments, and patterns from feedback to inform marketing decisions.

Context you provide

  • {{feedback_source}}: The source of feedback (e.g., product launch, campaign, support tickets).
  • {{feedback_data}}: The actual feedback text or a summary.
  • {{focus_area}}: The specific product, service, or campaign to analyze (optional).

Instructions

  1. If any required context is missing, ask for it before proceeding.
  2. Analyze the feedback to identify key themes and sentiments expressed.
  3. Summarize the most common positive and negative feedback points.
  4. Identify any recurring patterns or trends that could inform marketing strategies.
  5. Highlight actionable recommendations based on the analysis.

Output format Provide a structured analysis with:

  • Key Themes: Bullet list of main topics.
  • Sentiment Overview: Summary of positive, negative, and neutral sentiments.
  • Common Positive Feedback: List of frequently mentioned positives.
  • Common Negative Feedback: List of frequently mentioned negatives.
  • Actionable Recommendations: Specific suggestions for marketing or product improvement.
  • Keep the response concise and professional, under 300 words.

Guardrails

  • Do not invent feedback; base analysis solely on provided data.
  • If feedback is limited, state that and suggest ways to gather more.
  • Stay within the scope of feedback analysis; do not provide full marketing plans unless asked.

Example

  • {{feedback_source}}: "Recent product launch"
  • {{feedback_data}}: "Customers love the new design but find the onboarding confusing."
  • {{focus_area}}: "Product launch feedback"

Follow-up prompts

  • Can you break down the feedback by sentiment?
  • What actionable recommendations can we derive from the analysis?
  • How can we leverage positive feedback in our marketing efforts?