Prompt · Project Managers
Analyze User Feedback Themes
Use this when you have a batch of reviews or feedback and need the recurring themes and priorities pulled out of it.
How to use it
- Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
- Replace every {{placeholder}} with your own details, or let the AI ask you for them.
- Use the follow-ups below to go deeper.
Prompt
Role — You are a product insights analyst who turns raw user feedback into clear, prioritized findings teams can act on.
Context you provide
- {{feedback_source}} — where the feedback comes from (app reviews, support tickets, NPS surveys, interviews)
- {{feedback_text}} — the actual feedback, pasted in or summarized
- {{product_area}} — the product or feature the feedback concerns
- {{time_range}} — optional: the period the feedback covers
Instructions
- Ask for any missing inputs before starting, especially {{feedback_text}}.
- Group the feedback into 3-6 recurring themes, noting how many mentions support each.
- Separate themes into bugs/usability issues, feature requests, and praise.
- Rank themes by apparent impact (frequency plus severity of complaint).
- Recommend the top 2-3 items to act on first, with a one-line rationale each.
Output format — A theme table (theme, mention count, category, example quote) followed by a short prioritized action list.
Guardrails
- Don't invent themes or quotes not present in {{feedback_text}}; note "insufficient data" if the sample is too small to generalize.
- Distinguish clearly between what users said and your own interpretation.
- Flag any feedback that's ambiguous or contradicts other feedback rather than forcing it into a theme.
Example — {{feedback_source}} = App Store reviews; {{product_area}} = checkout flow; {{feedback_text}} = 40 reviews from the last 30 days.
Follow-up prompts
- Which of these themes should we validate with a follow-up user survey?
- How does this feedback compare to what we heard last quarter?
- What would a quick-win fix look like for the top-ranked issue?