AI kit · Customer support
The AI kit for Call Center Supervisors
Everything your ChatGPT, Claude or Copilot needs to work like an expert call center supervisor, hand-picked from our libraries and kept up to date. Add it once and just ask your AI for help. We guide you through the set-up.
AI Coach included
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Kimi
14 skills for call center supervisors
Picked from our 6,000+ skills. Know-how your AI follows step by step, so the result looks like an expert made it. Just ask for the task; your AI picks the right skill.
Builds shift plans, break coverage, and overtime checks from your staff list, for example a 22-agent roster covering a Monday peak.
Reviews calls and metrics into performance reports and coaching plans, like showing why one agent's handle time rose 40 seconds.
Scores transcripts against QA benchmarks and builds scorecards, for example a five-call audit with pass rates per behavior.
Watches live metrics and alerts on breaches, for example pinging you when abandon rate passes 6 percent mid-shift.
10 more in the kit for members.
Get the full kit290 prompts in 18 topics
Picked from our 60,000+ prompts. Tested instructions for every task in your job. Copy, paste, done. In your kit they're one click away.
Like "Analyze Call Resolution Performance"
Like "Agent Coaching and Training Analysis"
Like "Research Training Content"
Like "Action Planning from Survey Insights"
286 more in the kit for members.
Get the full kit12 AI agents for call center supervisors
Picked from our 4,000+ AI agents. An agent runs a whole task for you, every day or every month. It stops and asks you before anything important.
Every promise made to a customer is tracked until there is proof it was kept.
Escalations that arrive with facts and at the right level.
Quality reviews based on evidence from real work samples.
Keep wait times near target during the day by shifting staff in time.
8 more in the kit for members.
Get the full kit12 connections (MCP servers) for call center supervisors
Picked from our 4,000+ MCP servers. A connection lets your AI look things up and get work done in an app you already use. You only switch on the ones you have, and we show you how.
Lets your AI read, search, and update Zendesk tickets, comments, views, and macros for you.
Lets your AI look up Freshdesk tickets, read conversations and pull text out of attachments for you.
Connect Claude to your Bitrix24 portal so it can read and change CRM records, tasks, files and more.
Lets your AI read, write, and format your Google Sheets for you, right from the chat.
8 more in the kit for members.
Get the full kit16 AI apps for call center supervisors
Picked from our 9,000+ AI apps. The AI apps worth your time in this job, so you don't have to test dozens yourself.
Roark provides comprehensive monitoring and evaluation for Voice AI, capturing 40+ call metrics, detecting emotions, identifying speakers, and delivering action
008 is an AI-powered softphone that transcribes, summarizes, and extracts KPIs from calls. It seamlessly transfers call data to CRMs and tools via webhooks or i
Speak empowers you to effortlessly transform audio, video, and text data into actionable insights with automated transcription and sentiment analysis. Trusted b
Emotional intelligence AI for live calls provides real-time in-call coaching, transcripts, and post-call EI scores with actionable feedback to improve tone, rap
12 more in the kit for members.
Get the full kit10 apps to build for call center supervisors
Picked from our 2,000+ apps to build. Small tools for your job that your AI builds for you with our step-by-step instructions. No code.
Build this to keep every quality finding backed by evidence and open to reviewer challenge.
Build this to cut tool sprawl while keeping one conversation record and human control of escalations.
Build this to replace rented tools and manual triage while your team still owns every reply.
Build this to send escalations that carry source evidence and a clear decision.
6 more in the kit for members.
Get the full kit11 Grok Bots for call center supervisors
Picked from our 1,800+ Grok Bots. Ready-made helpers on Grok Bot that sort files, rename documents and keep folders tidy while you work.
Resolves support tickets and creates help documentation from confirmed facts only.
Guides customer success managers through issue triage, resolution, and proactive monitoring.
Review drafts, calibrate tone, roleplay conversations, and improve presentations using proven frameworks.
Reads the support queue, groups the duplicates, and surfaces the one bug behind twelve tickets.
7 more in the kit for members.
Get the full kitAdd the kit to your AI
Install instructions are for members
Install the kit as a plugin, or connect it through the AI Coach. Both come with every click shown, so you don't have to work anything out.
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