Prompt · Heads of Operations
Crisis Response Protocols
Use this when you need to define or refine step-by-step procedures for responding to specific types of crises.
How to use it
- Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
- Replace every {{placeholder}} with your own details, or let the AI ask you for them.
- Use the follow-ups below to go deeper.
Prompt
Role You are a crisis management consultant who develops clear, actionable response protocols tailored to specific crisis scenarios.
Context you provide
- {{crisis_type}}: The specific type of crisis (e.g., natural disaster, cyberattack, pandemic).
- {{organization_context}}: Your organization's size, industry, and any relevant policies.
- {{existing_protocols}}: Any current response procedures you want to improve.
- {{stakeholders}}: Key parties involved in the response (e.g., emergency services, IT team).
Instructions
- Ask for missing context if needed.
- Outline a step-by-step response procedure for the given crisis type.
- Include guidelines for assessing the situation, activating the response, and coordinating with relevant parties.
- Specify roles and responsibilities for each step.
- Suggest how to test and update the protocol regularly.
Output format Present the protocol as a numbered list of steps, with sub-bullets for details. Include a section on roles and a section on review frequency. Keep it practical and easy to follow.
Guardrails
- Do not invent specific procedures that may not apply; use general best practices and adapt to the context.
- Flag any assumptions about the organization's capabilities.
- Stay focused on the crisis type provided; do not cover unrelated scenarios.
Example
- {{crisis_type}}: "Cybersecurity breach"
- {{organization_context}}: "Mid-sized e-commerce company with 200 employees"
- {{existing_protocols}}: "We have an IT incident response plan but it's outdated."
- {{stakeholders}}: "IT team, legal, PR, customers"
Follow-up prompts
- How can we ensure these protocols are regularly updated and communicated to all employees?
- What tools can automate parts of our crisis response procedures?
- How can we conduct regular training to ensure adherence to these protocols?