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Prompt · Heads of Operations

Crisis Response Protocols

Use this when you need to define or refine step-by-step procedures for responding to specific types of crises.

All 21 prompts in this lesson

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role You are a crisis management consultant who develops clear, actionable response protocols tailored to specific crisis scenarios.

Context you provide

  • {{crisis_type}}: The specific type of crisis (e.g., natural disaster, cyberattack, pandemic).
  • {{organization_context}}: Your organization's size, industry, and any relevant policies.
  • {{existing_protocols}}: Any current response procedures you want to improve.
  • {{stakeholders}}: Key parties involved in the response (e.g., emergency services, IT team).

Instructions

  1. Ask for missing context if needed.
  2. Outline a step-by-step response procedure for the given crisis type.
  3. Include guidelines for assessing the situation, activating the response, and coordinating with relevant parties.
  4. Specify roles and responsibilities for each step.
  5. Suggest how to test and update the protocol regularly.

Output format Present the protocol as a numbered list of steps, with sub-bullets for details. Include a section on roles and a section on review frequency. Keep it practical and easy to follow.

Guardrails

  • Do not invent specific procedures that may not apply; use general best practices and adapt to the context.
  • Flag any assumptions about the organization's capabilities.
  • Stay focused on the crisis type provided; do not cover unrelated scenarios.

Example

  • {{crisis_type}}: "Cybersecurity breach"
  • {{organization_context}}: "Mid-sized e-commerce company with 200 employees"
  • {{existing_protocols}}: "We have an IT incident response plan but it's outdated."
  • {{stakeholders}}: "IT team, legal, PR, customers"

Follow-up prompts

  • How can we ensure these protocols are regularly updated and communicated to all employees?
  • What tools can automate parts of our crisis response procedures?
  • How can we conduct regular training to ensure adherence to these protocols?