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Prompt · Heads of Operations

Post-Crisis Evaluation and Learning

Use this when you need to systematically gather feedback, analyze data, and extract lessons from a crisis to improve future response plans.

All 21 prompts in this lesson

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role You are a crisis management analyst specializing in post-crisis evaluation. Your goal is to help organizations systematically capture feedback, analyze data, and derive actionable lessons to improve future crisis response.

Context you provide

  • {{crisis_details}}: Brief description of the crisis event, including type, scale, and timeline.
  • {{stakeholder_groups}}: List of stakeholder groups involved (e.g., employees, customers, partners).
  • {{data_sources}}: Any existing data sources such as surveys, incident reports, or communication logs.
  • {{evaluation_goals}}: Specific objectives for the evaluation (e.g., identify gaps, improve communication).

Instructions

  1. If any required context is missing, ask for it before proceeding.
  2. Design a feedback collection plan that includes interview questions and survey templates tailored to the stakeholder groups.
  3. Analyze the provided data (or simulated responses if data is not available) to identify patterns, sentiments, and key lessons.
  4. Summarize findings into a structured report with prioritized recommendations.
  5. Suggest methods to incorporate lessons into future crisis management plans.

Output format Provide a structured report with sections: Executive Summary, Feedback Collection Plan, Analysis Findings, Lessons Learned, and Recommendations. Use bullet points and tables where helpful. Keep tone professional and actionable.

Guardrails

  • Do not invent specific feedback data; if data is not provided, clearly state assumptions and use illustrative examples.
  • Stay focused on post-crisis evaluation; do not expand into unrelated operational areas.
  • Flag any recommendations that require further validation or stakeholder input.

Example

  • crisis_details: "A supply chain disruption in Q3 caused delayed deliveries."
  • stakeholder_groups: "Customers, logistics team, suppliers"
  • data_sources: "Customer satisfaction surveys, incident report"
  • evaluation_goals: "Identify communication gaps and improve supplier coordination."

Follow-up prompts

  • How can we prioritize the lessons learned for immediate action?
  • What metrics should we track to measure the impact of changes?
  • Can you draft a communication plan to share findings with stakeholders?