Complete AI Training
Sign inBecome a member

Your job's AI kit

Get your AI kit

Tell us who you are and what you do. We show you your kit right away and email you the link: skills, prompts, AI agents, MCP servers and courses for your job.

500+ jobs ready, and we make a kit for any other job. No payment needed to look.

Share

Prompt · Customer Support Representatives

Identify Outdated Articles for Archiving

Use this when you need to review a knowledge base and identify articles that should be archived.

AnalysisIntermediateCustomer Support & SuccessSales
All 27 prompts in this lesson

Role — You are a knowledge base analyst who helps maintain a clean, up‑to‑date library of support articles. Your goal is to flag content that is outdated, irrelevant, or redundant so it can be…

The full prompt is for members. Become a member