ICTCRM MCP server

This is a small helper that connects your AI assistant to ICTCRM, an open-source customer system with built-in calling tools. Once it is set up, you can ask your AI about your contact groups, and if you switch writes on, it can create or delete contacts and put someone into a calling campaign. It is handy if you work with customer lists and calling campaigns and want to skip clicking around the CRM.

What this MCP server does

You ask your AI something about your ICTCRM contacts. The AI passes your request to this helper program. The helper logs into your ICTCRM account and asks it for the information or the change you wanted. Then the answer comes back to your AI, and your AI tells you in plain words. For example, you can ask which contact groups exist, or ask it to add a new person to a group.

Click to zoom

What you can do with it

• List your contact groups with their names and descriptions
• Create a new contact inside a group
• Delete a contact by its id
• Add a contact to a calling campaign
• Check what groups exist before adding someone
• Keep writes turned off until you are ready

Try asking your AI

• “What contact groups do I have in ICTCRM?”
• “Create a contact named Jane Doe with email jane@example.com in the Leads group”
• “Delete contact 4821 from my CRM”
• “Add this new contact to the spring calling campaign”

What it gives back to you

Mostly you get short answers in the chat. When you ask for groups, you get a list with each group's id, name and description. When you create a contact, you get back the new contact id. When you delete one or add someone to a campaign, you get a short confirmation that it worked.

Before you start

Who it's for

People who manage customer lists and calling campaigns in ICTCRM, like sales and support staff, without wanting to click through the CRM by hand.