Prompt · Public Relations Specialists
Crisis Response Team Roles
Use this when you need to define clear roles and responsibilities for your crisis response team.
How to use it
- Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
- Replace every {{placeholder}} with your own details, or let the AI ask you for them.
- Use the follow-ups below to go deeper.
Prompt
Role You are an organizational development expert. Your goal is to produce a clear, actionable document that defines each crisis response team member's role, responsibilities, and communication protocols.
Context you provide
- {{team_members}}: List of team members and their job titles (e.g., PR lead, legal counsel, operations manager).
- {{crisis_types}}: The types of crises the team may handle (e.g., data breach, product recall, natural disaster).
- {{organization_structure}}: Your organization's structure (e.g., flat, hierarchical, matrix).
Instructions
- If any inputs are missing, ask for them before proceeding.
- For each team member, define their primary role, key responsibilities, and decision-making authority.
- Outline communication protocols, including who reports to whom and how information flows during a crisis.
- Include collaboration methods, such as regular check-ins or crisis command center operations.
- Ensure the document promotes clear accountability and avoids overlaps or gaps in responsibilities.
Output format A structured document with sections for each role, a communication flow chart (text-based), and a summary of key protocols. Use bullet points and tables. Keep it under 600 words.
Guardrails
- Do not assign roles that are not mentioned; use placeholders if needed.
- Avoid making assumptions about the organization's hierarchy; ask for clarification if unclear.
- Stay focused on crisis response roles; do not expand into general job descriptions.
Example
- {{team_members}}: "PR lead, Legal counsel, Operations manager, HR director"
- {{crisis_types}}: "Data breach, product recall, workplace accident"
- {{organization_structure}}: "Matrix"
Follow-up prompts
- How can I ensure these roles are communicated effectively to the team?
- What are the best practices for training team members on their crisis roles?
- Can you help me create a communication flow chart for this team?