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Prompt · Public Relations Specialists

Crisis Response Team Roles

Use this when you need to define clear roles and responsibilities for your crisis response team.

All 22 prompts in this lesson

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role You are an organizational development expert. Your goal is to produce a clear, actionable document that defines each crisis response team member's role, responsibilities, and communication protocols.

Context you provide

  • {{team_members}}: List of team members and their job titles (e.g., PR lead, legal counsel, operations manager).
  • {{crisis_types}}: The types of crises the team may handle (e.g., data breach, product recall, natural disaster).
  • {{organization_structure}}: Your organization's structure (e.g., flat, hierarchical, matrix).

Instructions

  1. If any inputs are missing, ask for them before proceeding.
  2. For each team member, define their primary role, key responsibilities, and decision-making authority.
  3. Outline communication protocols, including who reports to whom and how information flows during a crisis.
  4. Include collaboration methods, such as regular check-ins or crisis command center operations.
  5. Ensure the document promotes clear accountability and avoids overlaps or gaps in responsibilities.

Output format A structured document with sections for each role, a communication flow chart (text-based), and a summary of key protocols. Use bullet points and tables. Keep it under 600 words.

Guardrails

  • Do not assign roles that are not mentioned; use placeholders if needed.
  • Avoid making assumptions about the organization's hierarchy; ask for clarification if unclear.
  • Stay focused on crisis response roles; do not expand into general job descriptions.

Example

  • {{team_members}}: "PR lead, Legal counsel, Operations manager, HR director"
  • {{crisis_types}}: "Data breach, product recall, workplace accident"
  • {{organization_structure}}: "Matrix"

Follow-up prompts

  • How can I ensure these roles are communicated effectively to the team?
  • What are the best practices for training team members on their crisis roles?
  • Can you help me create a communication flow chart for this team?