AI kit · IT and development
The AI kit for Technical Support Specialists
Everything your ChatGPT, Claude or Copilot needs to work like an expert technical support specialist, hand-picked from our libraries and kept up to date. Add it once and just ask your AI for help. We guide you through the set-up.
AI Coach included
ChatGPT
ClaudeCCopilot
GeminiGGrokGGrok Bot
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Kimi
14 skills for technical support specialists
Picked from our 6,000+ skills. Know-how your AI follows step by step, so the result looks like an expert made it. Just ask for the task; your AI picks the right skill.
Turns a reported issue plus logs into a ranked diagnosis with step-by-step checks, such as slow laptops after a driver update.
Gives install and setup steps for components, BIOS/UEFI, drivers, and software, like adding RAM and enabling virtualization in BIOS.
Walks through intake, error explanation, troubleshooting, patches, diagnostics, escalation, recovery, and remote desktop, like fixing a failed Windows update.
Guides users through hardware faults, installs, compatibility, maintenance, BIOS updates, and disposal, like checking if a new SSD fits their laptop.
10 more in the kit for members.
Get the full kit233 prompts in 14 topics
Picked from our 60,000+ prompts. Tested instructions for every task in your job. Copy, paste, done. In your kit they're one click away.
Like "Analyze System Performance Bottlenecks"
Like "Build Interactive Troubleshooting Guide"
Like "Automated Deployment Chatbot Design"
Like "Build a Hardware Compatibility Database"
229 more in the kit for members.
Get the full kit12 AI agents for technical support specialists
Picked from our 4,000+ AI agents. An agent runs a whole task for you, every day or every month. It stops and asks you before anything important.
Every engineering escalation includes a minimal reproduction or a documented failure to reproduce.
A clear, evidence-based next diagnostic step for every ticket with attachments.
A tested procedure that exports all the customer's data correctly.
A migration only starts when every prerequisite is verified.
8 more in the kit for members.
Get the full kit12 connections (MCP servers) for technical support specialists
Picked from our 4,000+ MCP servers. A connection lets your AI look things up and get work done in an app you already use. You only switch on the ones you have, and we show you how.
Lets your AI read, search, and update Zendesk tickets, comments, views, and macros for you.
Lets your AI look up Freshdesk tickets, read conversations and pull text out of attachments for you.
Lets your AI look up InvGate tickets, users, knowledge base articles and assets, and optionally update them.
Lets your AI search across your work apps like Google Workspace, Microsoft 365, Slack and Jira, and answer with the sources it found.
8 more in the kit for members.
Get the full kit16 AI apps for technical support specialists
Picked from our 9,000+ AI apps. The AI apps worth your time in this job, so you don't have to test dozens yourself.
Twig AI by Teamsync Software Inc. enhances customer support by swiftly generating accurate responses using company documentation and past tickets. It integrates
Pluno streamlines Zendesk ticket escalation to Slack or Jira with one-click, delivering smart summaries for full context. It boosts team alignment, eliminates m
BackEngine MCP applies helpdesk permission rules to AI-generated responses, ensuring internal notes stay internal and public replies only draw on shareable data
BoldDesk is premium customer service software offering advanced features at SMB-friendly prices, delivering top-tier support capabilities without the high costs
12 more in the kit for members.
Get the full kit10 apps to build for technical support specialists
Picked from our 2,000+ apps to build. Small tools for your job that your AI builds for you with our step-by-step instructions. No code.
Build this to get diagnostic suggestions tied to the exact product version and the log excerpts you paste in.
Build this to cut repeat questions and manual data entry, with a human backup for uncertain cases.
Build this to turn verified fixes into reusable KB steps your whole team can search and reuse.
Let customers complete approved troubleshooting without a working internet connection.
6 more in the kit for members.
Get the full kit12 Grok Bots for technical support specialists
Picked from our 1,800+ Grok Bots. Ready-made helpers on Grok Bot that sort files, rename documents and keep folders tidy while you work.
Diagnose and resolve network issues with structured troubleshooting guidance and documentation support.
Diagnose and resolve Linux system issues with structured troubleshooting phases.
Finds root cause of bugs before proposing any fix, no guessing.
Guide systematic debugging via logs, hypotheses, and controlled experiments.
8 more in the kit for members.
Get the full kitAdd the kit to your AI
Install instructions are for members
Install the kit as a plugin, or connect it through the AI Coach. Both come with every click shown, so you don't have to work anything out.
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