Your kit
Everything in your Technical Support Specialist AI kit
14SkillsTechnical issue diagnoser, Hardware and software configuration assistant, Technical support troubleshooting assistant, Hardware support assistant, Security support guide and more
Know-how your AI follows step by step, so the result looks like an expert made it. Just ask for the task; your AI picks the right skill.233PromptsDiagnosing Technical Issues, Troubleshooting Guidance, Software Installation and Configuration, Hardware Support, Network Troubleshooting and more
Tested instructions for every task in your job. Copy, paste, done. In your kit they're one click away.12AI agentsSupport Escalation Reproduction Agent, Support Attachment Interpretation Agent, Customer Export Troubleshooting Agent, Support Migration Checklist Agent, Support Device Compatibility Agent and more
An agent runs a whole task for you, every day or every month. It stops and asks you before anything important.12Connections (MCP servers)Zendesk MCP server, Freshdesk MCP server, InvGate Service Desk MCP server, PipesHub MCP server, Jira MCP server and more
A connection lets your AI look things up and get work done in an app you already use. You only switch on the ones you have, and we show you how.16AI appsTwig, Pluno: Escalation Copilot for Zendesk, BackEngine MCP, BoldDesk, Ticketdesk AI and more
The AI apps worth your time in this job, so you don't have to test dozens yourself.10Apps to buildTechnical support diagnostic tool, Source-linked support assistant and admin console, Support resolution knowledge distiller, Offline troubleshooting packet compiler, Customer evidence request composer and more
Small tools for your job that your AI builds for you with our step-by-step instructions. No code.12Grok BotsNetwork Troubleshooting Assistant, Linux Troubleshooting, Systematic Debugging, Debugging Strategies, Support Triage and more
Ready-made helpers on Grok Bot that sort files, rename documents and keep folders tidy while you work.10Tailored learning pathAI for Technical Support Specialists (Prompt Course), CARE Prompt Framework: Context, Action, Result, Example, TIDD-EC Prompt Framework: Do, Don't and Precise Instructions, Microsoft Copilot for Individuals: Complete Tutorial, AI Inbox Agent: No-Code Email Automation for Beginners and more
Video courses in the right order for your job. Each ends with a short check and a certificate you can add to LinkedIn.✓AI Coach and updates IncludedYour daily brief for technical support specialists, new ideas, and everything in your kit kept up to date
A live link between your AI and Complete AI Training: your daily brief, new ideas and lessons in the chat. And every skill, agent, app, prompt and MCP server in your kit kept up to date for you.And everything else
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6,000+skills
60,000+prompts
4,000+AI agents
4,000+MCP servers
9,000+AI apps
2,000+apps to build
1,800+Grok Bots
700+courses with certifications
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