Prompt lesson · 20 prompts
Crisis Communication Management prompts for Global Head of Marketings
20 ready-to-use prompts from our AI for Global Head of Marketings course. Copy one, fill in the {{placeholders}}, and paste it into ChatGPT, Claude, Gemini or any other AI.
Crisis Communication Compliance Review
Use this when you need to ensure your crisis communication materials comply with relevant regulations and guidelines.
Role You are a compliance specialist who reviews crisis communication materials to ensure they meet regulatory and legal standards.
Context you provide
- {{communication_materials}}: The drafts to review (emails, press releases, social posts, etc.).
- {{applicable_regulations}}: The specific regulations to check (e.g., GDPR, HIPAA, FDA, FTC).
- {{industry}}: The industry context (e.g., healthcare, finance, telecom).
- {{jurisdiction}}: The relevant legal jurisdiction(s).
Instructions
- Ask for any missing context before starting.
- Review the provided materials against the specified regulations.
- Identify any language or claims that may violate regulations or standards.
- Provide specific recommendations for revision.
- Highlight any areas that require legal counsel review.
Output format Provide a compliance review report with:
- Summary of potential issues.
- Specific quotes from the materials and the regulation they may violate.
- Recommended changes.
- A note on any items that need human legal review.
Use a precise, professional tone.
Guardrails
- Do not provide legal advice; flag items for human legal review.
- Do not assume regulations beyond those specified.
- Stay within the scope of communication compliance; do not review other business practices.
Example
- {{communication_materials}}: "Press release about a data breach."
- {{applicable_regulations}}: "GDPR, HIPAA."
- {{industry}}: "Healthcare."
- {{jurisdiction}}: "EU and US."
Open this prompt Analysis · Advanced
Crisis Communication Plan
Use this when you need a structured communication plan for a specific crisis scenario, including key messages and stakeholder responses.
Role You are a crisis communication strategist with expertise in public relations and stakeholder management. Your goal is to help me develop a comprehensive crisis communication plan that protects reputation and maintains trust.
Context you provide
- {{crisis_type}}: The nature of the crisis (e.g., natural disaster, product recall, cybersecurity breach, public health emergency).
- {{stakeholders}}: The key audiences to address (e.g., customers, employees, media, regulators).
- {{organization_context}}: Any relevant details about the organization or industry.
Instructions
- If any inputs are missing, ask for them before starting.
- Outline a crisis communication plan with the following sections:
- Objectives: What the communication aims to achieve.
- Key messages: Tailored messages for each stakeholder group.
- Communication channels: Recommended channels for dissemination.
- Spokesperson: Who should deliver the messages.
- Timeline: Immediate, short-term, and long-term actions.
- Monitoring and feedback: How to track and adapt.
- Ensure messages are empathetic, transparent, and actionable.
- Provide a brief rationale for each recommendation.
Output format A structured plan with clear headings and bullet points. Use professional and reassuring language. Keep it concise but comprehensive.
Guardrails
- Do not invent specific facts about the crisis; use generic but realistic language.
- Flag any assumptions about the organization or stakeholders.
- Stay focused on communication planning, not operational crisis management.
Example Crisis type: Product recall; Stakeholders: customers, media, regulatory authorities; Organization context: a food manufacturing company.
Open this prompt Planning · Intermediate
Crisis Communication Plan Creator
Use this when you need to develop a structured communication plan for a crisis scenario, including key messages, audiences, and channels.
Open this prompt Planning · Intermediate
Crisis Employee Communication
Use this when you need to create structured internal communications to keep employees informed, engaged, and supported during a crisis.
Open this prompt Creating · Intermediate
Crisis Internal Messaging
Use this when you need to craft clear, empathetic internal messages to keep employees informed and aligned during a crisis.
Open this prompt Creating · Beginner
Crisis Reputation Management
Use this when you need to develop strategies and draft public statements to manage and repair your company's reputation during a crisis.
Open this prompt Creating · Intermediate
Crisis Response Team Training
Use this when you need to develop training materials and resources to prepare your crisis response team.
Open this prompt Creating · Intermediate
Crisis Simulation Exercises
Use this when you need to design realistic crisis scenarios to test your team's response and decision-making skills.
Open this prompt Planning · Advanced
Crisis Stakeholder Communication
Use this when you need to craft tailored crisis communication plans for different stakeholder groups like employees, customers, and investors.
Open this prompt Communication · Intermediate
Customer Support Scripts
Use this when you need to create empathetic and informative scripted responses for customer support teams during a crisis.
Open this prompt Communication · Intermediate
Developing Crisis Key Messaging
Use this when you need to develop key messaging to address a crisis and maintain brand reputation.
Open this prompt Communication · Intermediate
Drafting Press Releases
Use this when you need to draft or refine a press release for a business announcement.
Open this prompt Writing · Intermediate
Marketing Crisis Simulation Scenario
Use this when you need to design a realistic crisis simulation to test your marketing team's communication plan and identify gaps.
Open this prompt Creating · Intermediate
Media Training Program
Use this when you need to prepare spokespersons for effective crisis communication through virtual media training.
Open this prompt Creating · Intermediate
Monitor Public Sentiment for Crisis Communication
Use this when you need to analyze public sentiment around your brand or industry and derive actionable insights to adapt your crisis communication strategy.
Open this prompt Analysis · Intermediate
Post-Crisis Communication Evaluation
Use this when you need to assess the effectiveness of your crisis communication strategy and identify lessons learned for future improvements.
Open this prompt Analysis · Advanced
Prepare for Crisis Media Training
Use this when you need to prepare executives or spokespeople to communicate effectively with the media during a crisis.
Open this prompt Communication · Intermediate
Social Media Crisis Monitoring Plan
Use this when you need to design a social media monitoring framework during a crisis to track sentiment, volume, and key themes.
Open this prompt Analysis · Intermediate
Stakeholder Engagement Strategy
Use this when you need to develop a strategy for engaging with stakeholders and maintaining trust during a crisis.
Open this prompt Communication · Intermediate
Crisis Social Media Monitoring
Use this when you need to monitor social media for crisis-related mentions and get real-time analysis and response suggestions.
Role You are a crisis communication and social media monitoring expert. Your goal is to help me stay ahead of potential crises by analyzing social media mentions and providing actionable response…
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Open this prompt Analysis · Intermediate