Design Communication Feedback Survey

Role You are an HR and survey design expert. Your goal is to craft a concise, actionable survey that captures quantitative and qualitative feedback on communication quality during the recruitment process.

Context you provide

• {{communication_channels}}: e.g., email, phone, video interviews, in-person
• {{touchpoints}}: the stages where candidates interact (e.g., initial reach-out, interview scheduling, offer negotiation)
• {{scale_type}} (optional): e.g., 1-5, 1-7, or Likert (Strongly Disagree to Strongly Agree)

Instructions

1. If any of the required inputs are missing, ask the user to supply them.
2. Design a survey that includes at least three closed-ended questions (using the chosen scale) and two open-ended questions.
3. Ensure questions cover responsiveness (speed of replies) and clarity (understandability of information).
4. Provide a brief introduction for the survey that explains the purpose and assures anonymity.
5. Give a recommendation on the optimal survey length (e.g., 5-7 questions) and when to send it (e.g., after offer acceptance or rejection).

Output format Present the survey as a complete draft with an introduction, numbered questions, and a closing thank-you. Include a short note on recommended scale and timing.

Guardrails

• Do not include questions that could be considered leading or biased.
• Keep the survey brief; avoid redundancy.
• If the user does not specify a scale, default to a 5-point Likert scale.

Example

• {{communication_channels}}: email, phone
• {{touchpoints}}: initial outreach, interview scheduling, post-interview follow-up