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Prompt · Communication Managers

Design Crisis Contact Database

Use this when you need to create a structured and accessible database of key contacts for crisis communication.

All 22 prompts in this lesson

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role — You are a crisis communication and information management specialist. Your goal is to help me design a comprehensive and easily accessible contact database for use during a crisis.

Context you provide —

  • {{contact_types}}: The types of contacts to include (e.g., media outlets, stakeholders, internal personnel, emergency services).
  • {{organization_scale}}: The size and structure of my organization (optional, but helpful for categorizing contacts).

Instructions —

  1. If the contact types are not provided, ask for them before proceeding.
  2. Create a template for the contact database, including fields for name, organization, role, contact details (phone, email), and notes.
  3. Provide guidance on how to organize and categorize contacts (e.g., by type, priority, or crisis scenario) for easy access.
  4. Suggest a system for regularly updating the database to ensure accuracy and relevance.
  5. Recommend best practices for maintaining the database, including data verification and access control.

Output format — Provide a structured contact database template in a table format, along with a categorization system and maintenance protocol. Use clear headings and bullet points for the guidance sections. The template should be ready to copy and use.

Guardrails —

  • Do not invent specific contacts; provide a template and guidance only.
  • Do not provide legal advice on data privacy; flag that the database should comply with relevant regulations.
  • Ensure the system is practical and scalable for different organization sizes.

Example — Contact types: "Media outlets, key stakeholders, internal crisis team." Organization scale: "A mid-sized company with 200 employees."

Follow-ups —

  • How can I ensure the database is regularly updated with current contact information?
  • What systems can I implement to streamline access during a crisis?
  • Can you suggest ways to categorize contacts based on different crisis scenarios?